A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports attractive café presentation and efficient operations by stocking deliveries, maintaining the bakery case and dining area, preparing food and drinks, and serving customers at the register. Baristas are expected to provide cheerful, professional service and work positively and reliably with colleagues. The position involves learning and applying operational skills, including using registers and other technology, merchandising café and retail fixtures, receiving and stocking deliveries, following FIFO and product-dating practices, completing cleaning tasks, and following loss-prevention and de-escalation procedures. Baristas may support the bookfloor team or other stores in the wider Cluster when needed and able. The work is physically active, involving prolonged standing, repetitive bending, lifting, and extensive walking. As they gain experience, Baristas build knowledge of café products, promotions, customization options, retail offerings, training tools, and food safety, hygiene, and sanitation practices. They are expected to comply with company policies and procedures and, as they demonstrate mastery of the role, advance along the career path to Senior Barista.
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Career Level
Entry Level
Education Level
No Education Listed