Barista - Temporary
About The Position
A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, recommending beverages and café items, and providing quick, friendly, professional service at the register. The role also helps maintain an attractive café presentation and efficient operations by stocking deliveries, tending the bake case and dining area, and completing cleaning tasks. Baristas are expected to demonstrate reliable attendance, flexibility to help meet store scheduling needs, a positive and supportive approach to work, cheerful customer service, and willingness to learn. They receive training in café operations and are expected to use store technology, maintain café and retail displays, prepare food and drinks accurately, stock products using FIFO and proper dating practices, support the bookfloor team when needed, and follow loss-prevention, de-escalation, safety, hygiene, and sanitation procedures. As their experience develops, Baristas build knowledge of beverage, bakery, savory, and gift products; support promotions and sales objectives; recommend food and beverage customizations; and help execute café retail options. The role may include working in other stores in the wider Cluster when able and needed. Successful development and mastery of the role’s skills is expected to lead to the next career step, Senior Barista. Physical activity includes prolonged standing, repetitive bending, lifting, and extensive walking. This is a temporary position. The starting hourly rate is $20.00, depending on experience, seniority, geographic location, and other factors permitted by law.
Requirements
- Reliable and punctual attendance for scheduled shifts.
- Flexibility and responsiveness to store scheduling needs, including potential shifts from early mornings to late evenings and on weekends and most holidays.
- Positive, energetic, dependable approach to assigned tasks.
- Considerate, supportive teamwork and cheerful, helpful customer service.
- Aptitude and willingness to learn new skills and knowledge.
- Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
- Ability to perform the physical activity required, including prolonged standing, repetitive bending, lifting, and extensive walking.
- Enjoyment of working as a barista.
Responsibilities
- Welcome customers, answer questions, and help them choose beverages and café items.
- Operate the register quickly and reliably while providing friendly, professional customer service.
- Maintain café presentation, cleanliness, counter and floor retail fixtures, bake case, and dining area.
- Unpack and stock deliveries accurately and efficiently.
- Prepare food and drinks accurately using product information and recipe guides as needed.
- Complete daily and weekly café cleaning tasks and follow safety, hygiene, sanitation, and cleanliness procedures.
- Follow First In First Out (FIFO) practices and date products correctly and consistently.
- Support the bookfloor team when needed and, when able and needed, provide support at other stores in the wider Cluster.
- Identify theft and problematic behavior, follow loss-prevention procedures, and seek support or use de-escalation techniques as appropriate.
- Build product knowledge across beverages, bakery, savory options, and gifting; use it to maintain appealing displays and make customization recommendations.
- Communicate café promotions and key sales objectives to customers and colleagues and support execution of café retail options.
- Use café training tools appropriately and comply with company policies and procedures.
Benefits
- Employee discount.
- Employee Assistance Program (EAP).
- Sick pay.
- Paid time off, including paid maternity and parental leave, for eligible scheduled hours.
- Company-paid holidays for eligible scheduled hours.
- 401(k) with company match for eligible scheduled hours.
- Transit benefits for eligible scheduled hours.
- Medical, dental, and vision benefits for employees scheduled 30 hours or more.
- Healthcare and dependent care spending accounts for employees scheduled 30 hours or more.
- Disability benefits and life insurance for employees scheduled 30 hours or more.
- Tuition reimbursement for employees scheduled 30 hours or more.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
