Barista - Temporary

Barnes & Noble • Smithfield, RI

4d • Onsite

About The Position

A Barnes & Noble Barista welcomes café customers, answers questions, and helps them choose beverages and café items. The role supports the café team by maintaining an attractive presentation, keeping the café clean, stocking deliveries, tidying the bakery case and dining area, and serving customers efficiently and professionally at the register.

Baristas are expected to demonstrate reliable attendance, flexibility when able to help fill scheduling gaps, a positive and energetic approach to assigned work, consideration for colleagues, cheerfulness with customers, and willingness to learn. They receive training and are expected to become proficient in café operations, including using technology and registers, merchandising, receiving and stocking deliveries, preparing food and drinks, cleaning, following FIFO and product-dating practices, supporting the bookfloor team, and following loss-prevention and de-escalation procedures.

As their experience develops, Baristas build knowledge of café beverages, bakery and savory products, gifting, promotions, customization recommendations, retail options, training tools, and café safety, hygiene, and sanitation standards. The position is physically active and may involve working at other stores when able and needed to support the wider Cluster. Baristas are expected to comply with company policies and procedures and may advance to Senior Barista as they demonstrate mastery of the role’s skills.

Requirements

• Reliable and punctual attendance for scheduled shifts.
• Flexibility and responsiveness to store needs, including filling scheduling gaps when able; stores are open early mornings to late evenings every day, including weekends and most holidays.
• Positive, purposeful, energetic, and reliable approach to assigned work.
• Supportive and considerate conduct toward colleagues.
• Cheerful and helpful customer service.
• Aptitude and willingness to learn new skills and knowledge.
• Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
• Ability to develop and maintain café and retail merchandising presentation and cleanliness.
• Ability to operate a register competently and serve customers quickly and reliably.
• Ability to support receiving, unpacking, and accurate stocking of deliveries.
• Ability to prepare food and drinks accurately.
• Ability to perform cleaning tasks and follow FIFO and product-dating practices.
• Ability to understand and follow loss-prevention procedures and de-escalation techniques.
• Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
• Enjoyment of working as a barista.

Responsibilities

• Welcome customers cheerfully, answer questions, and help them select beverages and café items.
• Maintain an attractive café presentation and keep the café, bakery case, and dining area tidy and clean.
• Operate registers efficiently and professionally to serve customers quickly and reliably.
• Receive, unpack, and accurately stock deliveries.
• Prepare food and drinks correctly using product knowledge, recipe guides, product specification sheets, and other available tools.
• Complete daily and weekly cleaning tasks during shifts and follow café safety, hygiene, and sanitation procedures.
• Follow First In First Out (FIFO) practices and date products consistently and correctly.
• Support the bookfloor team when needed.
• Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behaviors and issues.
• Build knowledge of café products, promotions, customization options, and retail offerings, and share relevant information with customers and colleagues.
• Support sales objectives and the success of key products and promotions.
• Use café training tools appropriately.
• Support other stores in the wider Cluster when able and needed.
• Comply with company policies and procedures.

Benefits

• Employee discount
• Employee Assistance Program (EAP)
• Sick pay
• Paid time off, including paid maternity and parental leave (for eligible scheduled hours)
• Company-paid holidays (for eligible scheduled hours)
• Transit benefits (for eligible scheduled hours)
• 401(k) with company match (for eligible scheduled hours)
• Comprehensive medical, dental, and vision benefits (for employees scheduled 30 hours or more)
• Healthcare and dependent care spending accounts (for employees scheduled 30 hours or more)
• Disability benefits (for employees scheduled 30 hours or more)
• Life insurance (for employees scheduled 30 hours or more)
• Tuition reimbursement (for employees scheduled 30 hours or more)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed