Barista - Temporary

Barnes & Noble•Tupelo, MS

21d

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them find beverages and café items. The role supports attractive café presentation and efficient operations by stocking deliveries, tidying the bakery case and dining area, and serving customers at the register. Baristas are expected to be cheerful, helpful, reliable, flexible, supportive of colleagues, willing to learn, and enthusiastic about the work. The role requires learning and performing café operations, including using registers and other technology, merchandising and maintaining cleanliness, preparing food and drinks accurately, receiving and stocking deliveries, applying FIFO and product-dating practices, and completing scheduled cleaning tasks. Baristas may also support the bookstore floor and, when able and needed, work at other stores in the wider cluster. The work involves prolonged standing, repetitive bending, lifting, and frequent walking. As their experience develops, Baristas build product knowledge across beverages, bakery, savory items, and gifting; maintain appealing product presentation; explain promotions and sales initiatives; recommend customizations; and follow café safety, hygiene, and sanitation procedures. With demonstrated mastery of the role’s skills, Baristas are expected to advance to Senior Barista. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Positive, energetic, hard-working, and reliable approach to assigned tasks.
Considerate and supportive teamwork and a cheerful, helpful approach to customers.
Aptitude and willingness to learn new skills and knowledge.
Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform prolonged standing, repetitive bending, lifting, and frequent walking.
Willingness to work flexible schedules to meet store needs, including weekends and most holidays.

Responsibilities

Welcome customers, answer questions, and help them select beverages and café items.
Maintain attractive café presentation, cleanliness, and efficient operations, including tidying the bakery case and dining area.
Operate registers quickly, accurately, and professionally.
Unpack, receive, and stock deliveries efficiently and accurately.
Prepare food and beverages properly and accurately, using recipes, product information, and colleagues’ knowledge as needed.
Complete daily and weekly café cleaning tasks and follow safety, hygiene, and sanitation procedures.
Apply FIFO practices and date products consistently and correctly.
Maintain merchandising and visual presentation in café counters and retail fixtures.
Support the bookstore floor team when needed and, when able, support other stores in the wider cluster.
Build knowledge of café products, promotions, and retail offerings; share that knowledge with customers and colleagues and recommend customizations.
Follow loss-prevention procedures, recognize potential theft or problematic behavior, and seek support when needed.
Maintain reliable and punctual attendance, work flexibly to help cover scheduling gaps when able, and support colleagues.
Comply with company policies and procedures.