A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, recommending beverages and café items, and providing quick, friendly service at the register. The role also supports the attractive presentation and efficient operation of the Café by stocking deliveries, maintaining the bake case and dining area, preparing food and drinks, and completing cleaning tasks. Baristas are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and supportive approach to work, cheerful customer service, and willingness to learn. They receive training in café operations and are expected to develop product knowledge, merchandising and visual presentation skills, register proficiency, food and beverage preparation, inventory and FIFO practices, cleaning and sanitation, and loss prevention awareness. They may support the bookfloor team or work in other stores when able and needed. As skills develop, Baristas are expected to advance to Senior Barista.
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Career Level
Entry Level
Education Level
No Education Listed