Barista - Temporary

Barnes & Noble•Maple Grove, NY

20d

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, recommending beverages and café items, and providing quick, friendly, professional service at the register. The role supports the efficient operation and attractive presentation of the Café by stocking deliveries, maintaining the bake case and dining area, preparing food and drinks, and completing cleaning tasks. Baristas also support the bookfloor team and may work at other stores when able and needed to support the wider Cluster. The position requires reliable attendance, a positive and helpful approach, flexibility in responding to store needs, and a willingness to learn. The store is open from early mornings to late evenings every day, including weekends and most holidays. Baristas are trained in operational competencies and develop knowledge of café products, promotions, customization options, café retail, and relevant training and safety procedures. As skills develop, the employee is expected to advance to Senior Barista. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Positive, energetic, reliable, and purposeful approach to assigned work.
Considerate and supportive conduct toward colleagues and customers.
Willingness and aptitude to learn new skills and acquire knowledge.
Comfort using technology such as registers, computers, tablets, programs, and other tools.
Ability to develop merchandising and visual merchandising skills.
Ability to operate a register competently.
Ability to prepare food and drinks accurately, following available instructions and guides.
Ability to carry out cleaning tasks and follow FIFO and product-dating practices.
Understanding of loss prevention procedures and de-escalation techniques, or willingness to learn them.
Physical ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them select beverages and café items.
Operate registers to serve customers quickly, reliably, and professionally.
Maintain attractive café presentation, cleanliness, and organization, including the bake case, dining area, counter, and retail fixtures.
Unpack and receive deliveries, then stock products efficiently and accurately.
Prepare food and beverages properly and accurately, using recipe guides, product specification sheets, and other available resources.
Complete daily and weekly cleaning tasks during shifts and maintain café safety, hygiene, and sanitation standards.
Follow First In First Out (FIFO) practices and consistently date products correctly.
Support the bookfloor team and wider Cluster when needed, including working at other stores when able.
Build and use knowledge of beverage, bakery, savory, gifting, café retail, promotions, and limited-time offers to support sales and customer recommendations.
Use café training tools appropriately and follow loss prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support.
Maintain reliable, punctual attendance and help fill scheduling gaps when able.
Comply with company policies and procedures.