Barista

SSA Group • San Antonio, TX

13d

About The Position

SSA has partnered with cultural attractions for more than 50 years, bringing admissions, culinary, and retail together to create seamless guest experiences. The Barista prepares beverages and food according to shop standards and helps deliver warm, welcoming, memorable experiences for guests and clients. The role supports daily service, food safety, quality, merchandising, and sanitation standards while maintaining an organized work environment. The Barista also contributes to an inclusive and supportive team, sustainability and conservation efforts, and community engagement.

Requirements

• Strong interpersonal and communication skills.
• Exceptional problem-solving and decision-making skills, with the ability to stay organized.
• Ability to remain flexible in a fast-paced environment.
• Ability to work varied hours and days, including nights, weekends, and holidays, as needed.
• Previous barista experience is preferred.

Nice To Haves

• Previous barista experience.

Responsibilities

• Prepare coffee, tea, other beverages, and food items according to shop standards.
• Maintain coffee and espresso machines and perform opening, closing, and preparation duties.
• Deliver warm, welcoming, and memorable experiences for guests and clients.
• Meet daily quick-service, food-service, safety, quality, availability, merchandising, and guest-service standards.
• Participate in safety logs, including food temperatures, rotation, and waste, as necessary.
• Follow uniform, hygiene, hand-washing, and glove-use requirements.
• Maintain a safe work environment by following SSA safety rules.
• Support the operation in the assigned role and assist with coverage as needed.
• Respond to guest and client feedback and report it to a supervisor to help prevent recurring complaints.
• Communicate service or quality issues to a supervisor or Food Operations Manager.
• Stay knowledgeable about menu items, prices, and specials to share with guests.
• Maintain a clean, safe, organized, and welcoming work environment and uphold sanitation requirements.
• Understand and follow company policies and procedures.
• Promote an inclusive and supportive approach within the brand team and across units.
• Support efforts to remove barriers and empower team members’ growth and opportunities.
• Model sustainability and conservation efforts, share knowledge of their business application, and provide teaching opportunities for unit staff as needed.
• Engage with SSA and the unit in community activities and opportunities to give back.
• Perform other tasks as necessary.

Benefits

• Eligible for overtime pay.
• On-Demand Pay Program providing access to a portion of earned wages before payday.
• Meal plan and employee discounts at applicable locations.
• 401(k) program with a 15% company match, subject to eligibility requirements.
• Tuition discount through a partnership college.
• Up to 8 hours of bereavement leave.
• Holiday pay at 1.5 times the regular rate for hours worked on Christmas Day and Thanksgiving Day.
• Paid sick leave in accordance with applicable state and local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed