Barista - Temporary

Barnes & Noble•Laredo, TX

24d•Onsite

About The Position

A Barnes & Noble Barista welcomes customers, answers questions, and helps connect them with beverages and café items. The role contributes to the café team by maintaining an attractive presentation, helping the café run efficiently, stocking deliveries, keeping the bake case and dining area tidy, and operating registers to provide quick, professional service. Baristas are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and energetic approach to assigned work, consideration for colleagues, cheerful customer service, a willingness to learn, and enjoyment of the barista role. They work as part of a busy team and are trained to master the operational competencies of the position. As their experience grows, Baristas build knowledge of beverage, bakery, savory, and gifting products; maintain appealing displays; support café sales objectives and promotions; recommend food and beverage customizations; use café training tools; and apply safety, hygiene, and sanitation procedures. Baristas may support the bookfloor team and, if able and needed, work in other stores within the wider Cluster. With demonstrated mastery, they are expected to advance to Senior Barista. They must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store needs, including filling scheduling gaps when able; stores are open early mornings through late evenings every day, including weekends and most holidays.
A positive, energetic, hardworking, and reliable approach to assigned tasks.
Considerate and supportive teamwork, including willingness to help colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
Willingness to use varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform the operational duties of a café, including merchandising, register operation, stocking, food and drink preparation, cleaning, and FIFO product handling.

Responsibilities

Welcome customers cheerfully, answer questions, and help them choose beverages and café items.
Maintain attractive café presentation and cleanliness, including the counter, retail fixtures, bake case, and dining area.
Operate registers quickly, competently, and reliably to provide professional customer service.
Help receive, unpack, and accurately stock deliveries.
Prepare food and drinks accurately using product knowledge, recipe guides, product specification sheets, and other resources.
Complete daily and weekly café cleaning tasks and follow food safety, hygiene, sanitation, and product-dating procedures, including FIFO practices.
Support the bookfloor team when needed and collaborate with other stores in the Cluster when able and required.
Learn café products and use that knowledge to maintain appealing displays, explain products, support promotions and sales objectives, and recommend customizations.
Use café training tools appropriately and contribute to the success of key products and promotions.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for employees scheduled 20 hours or more per week)
Company-paid holidays (for employees scheduled 20 hours or more per week)
Transit benefits (for employees scheduled 20 hours or more per week)
401(k) with company match (for employees scheduled 20 hours or more per week)
Comprehensive medical, dental, and vision health benefits (for employees scheduled 30 hours or more per week)
Healthcare and dependent care spending accounts (for employees scheduled 30 hours or more per week)
Disability benefits (for employees scheduled 30 hours or more per week)
Life insurance (for employees scheduled 30 hours or more per week)
Tuition reimbursement (for employees scheduled 30 hours or more per week)