A Barnes & Noble Barista welcomes customers cheerfully and helpfully, answers questions, and helps customers select beverages and café items. The role supports the café team by maintaining an attractive presentation and efficient operations, stocking deliveries, tidying the bake case and dining area, and serving customers promptly and professionally at the register. The Barista is expected to demonstrate reliable attendance, flexibility to support store scheduling needs, a positive and dependable approach, consideration toward colleagues, helpful customer service, willingness to learn, and enthusiasm for the role. Baristas work as part of a busy team and are trained to develop proficiency in café operations, including using technology, merchandising, register operation, receiving and stocking products, preparing food and drinks, cleaning, FIFO and product dating practices, and loss prevention procedures. They may support the bookfloor team and, if able and needed, other stores in the wider cluster. As experience and skills develop, Baristas build knowledge of café products, promotions, customization recommendations, retail options, training tools, and café safety, hygiene, and sanitation standards. The role offers a career path toward Senior Barista, with additional challenges and growth opportunities. Employees must comply with company policies and procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Store hours span early mornings to late evenings every day, including weekends and most holidays; employees are expected to be flexible and may fill scheduling gaps when able.
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Career Level
Entry Level
Education Level
No Education Listed