Barista - Temporary

Barnes & Noble•Morris Plains, NJ

About The Position

A Barnes & Noble Barista is an integral member of the café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role helps maintain an attractive café presentation and efficient operations by stocking deliveries, tidying the bake case and dining area, preparing food and drinks, and serving customers quickly and professionally at the register. Baristas are expected to demonstrate reliable attendance, flexibility when scheduling needs arise, a positive and energetic approach, consideration for colleagues, cheerful customer service, and willingness to learn. They must become proficient in café operations, including using registers and other technology, merchandising, receiving and stocking deliveries, preparing food and beverages, cleaning, following FIFO and product-dating practices, and supporting the bookfloor team when needed. The role also includes understanding loss-prevention procedures and de-escalation techniques. As their experience develops, Baristas build knowledge of café products, promotions, customization options, retail offerings, training tools, and safety, hygiene, and sanitation procedures. They are expected to comply with company policies and procedures and may support other stores in the wider cluster when able and needed. This role can lead to advancement to Senior Barista as skills are mastered.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including filling scheduling gaps when able.
Positive, energetic, purposeful, and reliable approach to assigned work.
Supportive and considerate conduct toward colleagues.
Cheerful, helpful customer service and willingness to go out of the way to assist customers.
Aptitude and willingness to learn new skills and acquire knowledge.
Willingness to master the operational competencies of a Barnes & Noble Barista.
Ability to use varied technology, including registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to make food and drinks accurately and follow café cleaning, stocking, merchandising, and product-dating practices.
Understanding of café safety, hygiene, and sanitation guidelines and procedures.
Enjoyment of working as a barista.
Ability to perform prolonged standing, repetitive bending, lifting, and substantial walking.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Maintain an attractive café presentation and help ensure efficient café operations.
Unpack and stock deliveries; tidy the bake case and dining area.
Operate registers quickly, reliably, and professionally.
Use registers, computers, tablets, programs, and other tools efficiently.
Maintain café, counter, and floor retail fixture presentation through merchandising and visual merchandising.
Prepare food and beverages accurately using product knowledge, colleagues’ guidance, recipe guides, and product specification sheets.
Complete daily and weekly cleaning tasks and maintain café cleanliness.
Follow First In First Out (FIFO) practices and date products correctly and consistently.
Support the bookfloor team when needed.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
Build knowledge of beverage, bakery, savory, and gifting products and use it to maintain appealing presentation.
Communicate café promotions and limited-time offers to customers and colleagues and support sales objectives.
Recommend food and beverage customizations to customers.
Use café training tools and follow café safety, hygiene, and sanitation standards.
Support the success and execution of key products, promotions, and café retail options.
Comply with company policies and procedures.
Support other stores in the wider cluster when able and needed.