Barista - Temporary

Barnes & Noble • Chico, CA

6d

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports efficient café operations and an attractive presentation by stocking deliveries, maintaining the bake case and dining area, preparing food and drinks, and operating the register to provide professional customer service.

Baristas are expected to demonstrate reliable attendance, flexibility, a positive and energetic approach, consideration for colleagues, cheerful customer service, and a willingness to learn. They are trained in café operations, merchandising, technology, food and drink preparation, receiving and stocking, cleaning, FIFO and product dating, loss prevention, and supporting the bookfloor team. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Employees may work at other stores when able and needed to support the wider Cluster.

As their knowledge and skills develop, Baristas build expertise in café products, presentation, promotions, customization recommendations, retail options, training tools, and café safety, hygiene, and sanitation procedures. The stated career path offers advancement to Senior Barista as skills are mastered. Employees must comply with company policies and procedures.

Requirements

• Reliable and punctual attendance for scheduled shifts.
• Flexibility and responsiveness to store scheduling needs, including filling gaps when able.
• Positive, energetic, and reliable approach to assigned work.
• Considerate and supportive behavior toward colleagues.
• Cheerful, helpful customer service.
• Aptitude and willingness to learn new skills and knowledge.
• Comfort and efficiency using registers, computers, tablets, programs, and other tools.
• Ability to perform physical activities including prolonged standing, repetitive bending, lifting, and a lot of walking.
• Enjoyment of working as a barista.

Responsibilities

• Welcome customers cheerfully, answer questions, and help them select beverages and café items.
• Maintain an attractive café presentation, including the bake case, dining area, counter, and retail fixtures.
• Operate registers quickly, competently, and reliably.
• Unpack and stock deliveries accurately and efficiently.
• Prepare food and drinks correctly using product information and recipe guides as needed.
• Complete daily and weekly café cleaning tasks and maintain cleanliness.
• Apply First In First Out (FIFO) practices and date products consistently and correctly.
• Support the bookfloor team when needed.
• Follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support as appropriate.
• Build knowledge of beverage, bakery, savory, gifting, and café retail products, and use it to support presentation, promotions, and sales objectives.
• Recommend food and beverage customizations to customers.
• Use café training tools and follow café safety, hygiene, and sanitation procedures.
• Comply with company policies and procedures.
• Support other stores in the wider Cluster when able and needed.

Benefits

• Employee discount
• Employee Assistance Program (EAP)
• Sick pay
• Paid time off
• Paid maternity and parental leave
• Company-paid holidays
• Transit benefits
• 401(k) with company match
• Comprehensive medical, dental, and vision benefits
• Healthcare and dependent care spending accounts
• Disability benefits
• Life insurance
• Tuition reimbursement

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed