Barista - Temporary

Barnes & Noble•Rockwall, TX

16d•Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role also supports the efficient operation and attractive presentation of the Café by stocking deliveries, maintaining the bake case and dining area, and providing quick, friendly service at the register. Baristas are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and energetic approach to assigned work, consideration for colleagues, cheerful customer service, and a willingness to learn. They receive training and are expected to become proficient in café operations, including using registers and other technology; merchandising and cleaning; preparing food and drinks; receiving and stocking deliveries; following FIFO and product-dating practices; and applying loss-prevention and de-escalation procedures. They may also support the bookfloor team and, when able and needed, work in other stores within the wider Cluster. As they gain experience, Baristas build knowledge of the Café’s beverage, bakery, savory, and gifting products; maintain appealing product presentation; share information about promotions and sales objectives; recommend customizations; use training tools; and follow café safety, hygiene, and sanitation standards. With demonstrated mastery, the expected next career step is Senior Barista. The role requires prolonged standing, repetitive bending, lifting, and extensive walking. Employees must comply with company policies and procedures. The position is temporary. Benefits vary according to scheduled weekly hours and location. Employees scheduled for fewer than 20 hours per week are eligible for Employee Discount, EAP, and Sick Pay. Those scheduled for 20 to 29.99 hours receive those benefits plus Paid Time Off (including paid Maternity and Parental Leave), Company Paid Holidays, Transit, and a 401(k) with Company Match. Those scheduled for 30 or more hours receive those benefits plus comprehensive medical, dental, and vision coverage, spending accounts, disability benefits, life insurance, and tuition reimbursement. Benefits are subject to plan terms and may change.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including availability for shifts at a store open early mornings through late evenings every day, including weekends and most holidays.
Positive, energetic, and reliable approach to assigned work.
Supportive and considerate conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Comfort and efficiency using registers, computers, tablets, programs, and other tools.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them select beverages and café items.
Provide quick, friendly, and professional service at the register.
Help maintain the Café’s presentation, cleanliness, bake case, dining area, counter, and retail fixtures.
Receive, unpack, and accurately stock deliveries.
Prepare food and drinks accurately using product knowledge, recipe guides, specification sheets, and other tools.
Complete daily and weekly cleaning tasks and follow café safety, hygiene, and sanitation procedures.
Follow First In First Out (FIFO) practices and date products consistently and correctly.
Support the bookfloor team and, when able and needed, other stores in the wider Cluster.
Learn café products and promotions, support sales objectives, and recommend food and beverage customizations to customers.
Use Café training tools appropriately.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for employees scheduled 20 or more hours per week)
Company-paid holidays (for employees scheduled 20 or more hours per week)
Transit benefit (for employees scheduled 20 to 29.99 hours per week and 30 or more hours per week)
401(k) with company match (for employees scheduled 20 or more hours per week)
Comprehensive medical, dental, and vision benefits (for employees scheduled 30 or more hours per week)
Healthcare and dependent care spending accounts (for employees scheduled 30 or more hours per week)
Disability benefits (for employees scheduled 30 or more hours per week)
Life insurance (for employees scheduled 30 or more hours per week)
Tuition reimbursement (for employees scheduled 30 or more hours per week)