Barista - Temporary

Barnes & Noble•Allen, TX

12d•Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports the attractive presentation and efficient operation of the Café by stocking deliveries, maintaining the bake case and dining area, operating registers, and providing professional, friendly service. Baristas are expected to demonstrate reliable attendance, flexibility, a positive and energetic approach, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for the work. The position involves mastering café operations, including using registers and other technology, merchandising café products and retail fixtures, preparing food and drinks accurately, receiving and stocking deliveries, completing cleaning tasks, following FIFO and product-dating practices, and supporting the bookfloor team when needed. Baristas also learn loss-prevention procedures and de-escalation techniques. Physical activity includes prolonged standing, repetitive bending, lifting, and extensive walking. Employees may work at other stores when able and when needed to support the wider Cluster. As experience develops, Baristas build product knowledge across beverages, bakery, savory items, and gifting; maintain appealing product presentation; communicate promotions and sales objectives; recommend customizations; use café training tools; and apply safety, hygiene, and sanitation procedures. The role offers a career path toward Senior Barista as the employee masters the skills of the position. Benefits vary according to scheduled weekly hours and location, and are subject to current plan terms and change.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including filling scheduling gaps when able.
Positive, energetic, purposeful, and reliable approach to assigned tasks.
Supportive and considerate conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Enthusiasm for working as a barista.
Comfort using registers, computers, tablets, programs, and other tools.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Maintain attractive café presentation, including the bake case, dining area, counter, and floor retail fixtures.
Operate registers quickly, reliably, and professionally.
Unpack, receive, and stock deliveries accurately and efficiently.
Prepare food and beverages accurately using product information and recipe guides.
Complete daily and weekly café cleaning tasks and maintain cleanliness.
Follow FIFO practices and date products consistently and correctly.
Support the bookfloor team when needed and collaborate with the wider Cluster, including working at other stores when able and needed.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support when appropriate; use de-escalation techniques.
Build knowledge of café beverages, bakery, savory items, gifting, promotions, and retail options.
Share product and promotion knowledge with customers and colleagues and recommend food and beverage customizations.
Use café training tools and follow café safety, hygiene, and sanitation guidelines.
Comply with company policies and procedures.