Barista - Temporary

Barnes & Noble•Birmingham, AL

20d•Onsite

About The Position

A Barnes & Noble Barista is an integral member of the Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports efficient café operations and attractive presentation by stocking deliveries, maintaining the bake case and dining area, preparing food and drinks, and serving customers at the register. Baristas are expected to work positively and reliably, support colleagues, learn new skills, and provide cheerful, helpful customer service. The position requires mastering café operations, including using registers and other technology; maintaining café and retail displays; receiving and stocking deliveries; preparing food and beverages accurately; completing daily and weekly cleaning; following FIFO and product-dating practices; and supporting the bookfloor team when needed. Baristas also follow loss-prevention procedures and use de-escalation techniques, seeking support for theft or other problematic situations. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Employees may work at other stores when able and when needed to support the wider Cluster. As they gain experience, Baristas develop knowledge of café products, promotions, customization options, retail offerings, training resources, and safety, hygiene, and sanitation procedures. They are expected to use this expertise to maintain appealing displays and support sales objectives. With demonstrated mastery, they are expected to advance to Senior Barista. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including willingness to fill gaps when able.
Positive, energetic, hardworking, and reliable approach to assigned tasks.
Supportive and considerate teamwork, including willingness to help colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Comfort using registers, computers, tablets, programs, and other tools.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
Enjoyment of working as a barista.

Responsibilities

Welcome customers, answer questions, and help them choose beverages and café items.
Provide quick, friendly, and professional service at the register.
Maintain attractive café presentation, including the bake case, dining area, counters, and retail fixtures.
Receive, unpack, and accurately stock deliveries.
Prepare food and drinks accurately using recipes, product specifications, and available support.
Complete daily and weekly cleaning tasks and maintain café cleanliness.
Follow FIFO practices and date products correctly and consistently.
Support the bookfloor team when needed.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support; use de-escalation techniques.
Develop product knowledge across beverages, bakery, savory items, and gifting, and use it to support customers, promotions, customization recommendations, and café retail sales.
Follow café safety, hygiene, and sanitation guidelines and procedures.
Comply with company policies and procedures.

Benefits

Employee Discount
Employee Assistance Program (EAP)
Sick Pay
Paid Time Off, including paid Maternity and Parental Leave (for applicable scheduled-hour tiers)
Company Paid Holidays (for applicable scheduled-hour tiers)
Transit benefits (for applicable scheduled-hour tiers)
401(k) with Company Match (for applicable scheduled-hour tiers)
Comprehensive medical, dental, and vision benefits (for employees scheduled 30 hours or more)
Healthcare and Dependent Care Spending Accounts (for employees scheduled 30 hours or more)
Disability Benefits (for employees scheduled 30 hours or more)
Life Insurance (for employees scheduled 30 hours or more)
Tuition Reimbursement (for employees scheduled 30 hours or more)