Barista - Temporary

Barnes & Noble•Bayshore, NY

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, recommending beverages and café items, maintaining an attractive and clean café, stocking deliveries, and providing quick, friendly service at the register. Baristas are expected to be cheerful, reliable, punctual, supportive of colleagues, willing to learn, and flexible in responding to store scheduling needs. The stores are open from early mornings to late evenings every day, including weekends and most holidays. The role involves mastering café operations, including using registers and other technology, merchandising café and retail fixtures, preparing food and drinks accurately, receiving and stocking deliveries, completing cleaning tasks, following FIFO and product-dating practices, and supporting the bookfloor team when needed. Baristas must understand loss-prevention procedures and de-escalation techniques, and comply with company policies and procedures. The work is physically active and includes prolonged standing, repetitive bending, lifting, and extensive walking. Employees may work at other stores when needed and able to support the wider Cluster. As experience develops, Baristas build knowledge of beverage, bakery, savory, and gifting products; maintain appealing product presentation; support promotions and sales objectives; recommend food and beverage customizations; use café training tools; and follow café safety, hygiene, and sanitation standards. Baristas who demonstrate mastery are expected to advance to Senior Barista. The position is temporary. The stated starting hourly rate is $17.00, depending on experience, seniority, geographic location, and other factors permitted by law. Benefits vary by scheduled weekly hours and location. Listed benefits include employee discounts, EAP, sick pay, paid time off, paid maternity and parental leave, company-paid holidays, transit benefits, 401(k) with company match, medical, dental and vision coverage, healthcare and dependent-care spending accounts, disability benefits, life insurance, and tuition reimbursement.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including filling scheduling gaps when able.
A positive, energetic, hardworking, and reliable approach to assigned tasks.
A supportive and considerate attitude toward colleagues and a cheerful, helpful approach to customers.
Aptitude and willingness to learn new skills and acquire store knowledge.
Comfort and efficiency using registers, computers, tablets, programs, and other tools.
Ability to perform the physical activity required, including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them choose beverages and café items.
Maintain an attractive, clean, and well-stocked café, including the bake case, dining area, counter, and retail fixtures.
Operate registers quickly, accurately, and courteously.
Receive, unpack, and accurately stock deliveries.
Prepare food and drinks properly and accurately, using product information and recipe guides as needed.
Complete daily and weekly café cleaning tasks and follow safety, hygiene, sanitation, FIFO, and product-dating procedures.
Support the bookfloor team when needed and, when able, support other stores in the wider Cluster.
Follow loss-prevention procedures, identify theft or concerning behavior, and seek support or use de-escalation techniques as appropriate.
Build product knowledge and use it to maintain appealing presentation, recommend customizations, and support café promotions and sales objectives.
Use café training tools and comply with company policies and procedures.