Barista - Temporary

Barnes & Noble•Lubbock, TX

26d

About The Position

A Barnes & Noble Barista welcomes customers cheerfully, answers questions, and helps them choose beverages and café items. The role supports the café team by maintaining an attractive presentation, keeping the café clean and organized, unpacking and stocking deliveries, tidying the bake case and dining area, preparing food and drinks, and serving customers efficiently at the register. Baristas are expected to demonstrate reliable attendance, flexibility where possible, a positive and supportive approach to work, helpful customer service, willingness to learn, and enjoyment of the role. The position involves learning and applying operational skills, including using registers and other technology, merchandising café and retail fixtures, receiving and stocking products, following food preparation information, completing cleaning tasks, applying FIFO and product-dating practices, supporting the bookfloor when needed, and following loss-prevention and de-escalation procedures. As experience develops, Baristas build product knowledge across beverages, bakery, savory items, and gifting; support sales objectives and promotions; recommend customizations; use café training tools; and follow safety, hygiene, and sanitation procedures. Baristas are expected to comply with company policies and procedures and may support other stores in the wider cluster if able and needed. With demonstrated mastery, the career path advances to Senior Barista.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs when able, including potential shifts during early mornings, late evenings, weekends, and most holidays.
Bring a positive, energetic, hard-working, and reliable approach to assigned tasks.
Be supportive and considerate of colleagues and helpful to customers.
Show willingness and aptitude to learn new skills and knowledge.
Be comfortable and efficient using registers, computers, tablets, programs, and other tools.
Perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them select café beverages and items.
Maintain café presentation, cleanliness, and organization, including the bake case, dining area, counter, and retail fixtures.
Operate registers quickly and professionally to serve customers.
Receive and unpack deliveries and stock products accurately and efficiently.
Prepare food and drinks accurately using personal knowledge, colleagues, recipe guides, product specification sheets, and other tools.
Complete daily and weekly café cleaning tasks during shifts.
Follow FIFO practices and date products consistently and correctly.
Support the bookfloor team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behaviors and seek support.
Build knowledge of café products, promotions, customization options, and retail offerings, and share relevant information with customers and colleagues.
Follow café safety, hygiene, and sanitation guidelines and procedures.
Support other stores in the wider cluster if able and needed.
Comply with company policies and procedures.