Barista - Temporary

Barnes & Noble•Saint Cloud, MN
•$14

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports the efficient operation and attractive presentation of the Café through customer service, register work, stocking, merchandising, and cleaning. Baristas work as part of a busy team and are trained to develop the operational skills and product knowledge needed to prepare food and drinks accurately, maintain café standards, and support sales and promotions. As skills develop, Baristas are expected to progress toward the Senior Barista role. This is a temporary position.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store scheduling needs, including availability to fill scheduling gaps when able.
  • Positive, energetic, purposeful, and reliable approach to assigned work.
  • Supportive and considerate conduct toward colleagues, including willingness to help others.
  • Cheerful, helpful customer service.
  • Aptitude and willingness to learn new skills and knowledge.
  • Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
  • Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
  • Enjoyment of working as a barista.

Responsibilities

  • Welcome customers cheerfully, answer questions, and help them select beverages and café items.
  • Operate registers quickly, reliably, and professionally.
  • Maintain attractive café presentation, including the bakes case, dining area, counter, and retail fixtures.
  • Unpack and receive deliveries, then stock products efficiently and accurately.
  • Prepare food and drinks properly and accurately using product information and recipe guides as needed.
  • Complete daily and weekly café cleaning tasks and maintain cleanliness.
  • Follow First In First Out (FIFO) practices and date products correctly.
  • Support the bookfloor team when needed and, if able, support other stores in the wider Cluster.
  • Build knowledge of beverage, bakery, savory, gifting, and café retail products and use it to assist customers and maintain product presentation.
  • Share product and promotion knowledge with customers and colleagues, including new limited-time offers and café promotions.
  • Recommend food and beverage customizations to customers.
  • Use café training tools and follow safety, hygiene, and sanitation guidelines and procedures.
  • Follow loss prevention procedures, identify theft or problematic behavior, use de-escalation techniques, and seek support when needed.
  • Comply with company policies and procedures.

Benefits

  • Employee discount.
  • Employee Assistance Program (EAP).
  • Sick pay.
  • Paid time off, including paid maternity and parental leave, for eligible schedules.
  • Company-paid holidays for eligible schedules.
  • 401(k) with company match for eligible schedules.
  • Transit benefits for eligible schedules.
  • Comprehensive medical, dental, and vision benefits for eligible schedules.
  • Healthcare and dependent care spending accounts for eligible schedules.
  • Disability benefits for eligible schedules.
  • Life insurance for eligible schedules.
  • Tuition reimbursement for eligible schedules.
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