Barista - Temporary

Barnes & Noble•Pineville, NC

18h

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role helps keep the Café attractive and running efficiently by stocking deliveries, tidying the bake case and dining area, and operating registers to provide quick, professional service. Baristas are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. The position involves mastering café operations and may include supporting the bookfloor team or working at other stores when needed and able. With experience, Baristas build knowledge of beverage, bakery, savory, and gifting products; maintain appealing displays; support sales objectives and promotions; recommend food and beverage customizations; and follow café safety, hygiene, and sanitation procedures. As skills develop, the role may progress to Senior Barista. Employees must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store needs, including filling scheduling gaps when able.
Take a positive, energetic, hardworking, and reliable approach to assigned tasks.
Be supportive and considerate of colleagues and cheerful and helpful with customers.
Show aptitude and willingness to learn new skills and knowledge.
Be willing to master the operational competencies of a Barnes & Noble Barista.
Comfortably and efficiently use varied technology and tools.
Perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Maintain attractive café presentation, cleanliness, and efficient operations.
Unpack and stock deliveries, and tidy the bake case and dining area.
Operate registers quickly and reliably while providing professional customer service.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Maintain café presentation and cleanliness, including counter and floor retail fixtures.
Prepare food and drinks accurately using product information and recipe guides.
Complete daily and weekly cleaning tasks during shifts.
Follow First In First Out (FIFO) practices and date products consistently and correctly.
Support the bookfloor team when needed and, when able, support other stores in the wider Cluster.
Follow loss prevention procedures and de-escalation techniques, identify theft or problematic behavior, and seek support as needed.
Build product knowledge across beverage, bakery, savory, and gifting options and use it to maintain appealing displays.
Share knowledge of new limited-time-offer items, café promotions, and sales objectives with customers and colleagues.
Recommend effective food and beverage customizations and support café retail options.
Use café training tools and follow café safety, hygiene, and sanitation guidelines.
Comply with company policies and procedures.