A Barnes & Noble Barista is an integral member of the café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports the attractive presentation and efficient operation of the Café by stocking deliveries, maintaining the bake case and dining area, preparing food and drinks, and operating registers to provide prompt, professional service. Baristas are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach, consideration for colleagues, cheerful customer service, and a willingness to learn. The position involves mastering café operations, including using store technology, merchandising and cleaning, receiving and stocking deliveries, applying FIFO and product-dating practices, following safety and sanitation procedures, and supporting the bookfloor team when needed. Baristas also learn café products and promotions so they can maintain appealing displays and make effective recommendations to customers. The work requires prolonged standing, repetitive bending, lifting, and extensive walking. Baristas may work in other stores when able and needed to support the wider Cluster. As experience and skills develop, the expected career progression is to Senior Barista. Employees must comply with company policies and procedures.
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Career Level
Entry Level
Education Level
No Education Listed