Barista - Temporary

Barnes & Noble•Ladue, MO

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports efficient café operations by maintaining attractive presentation, stocking deliveries, tidying the bake case and dining area, and operating registers to provide quick, professional service. The Barista is expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and helpful approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. The role involves learning and carrying out operational responsibilities such as preparing food and drinks accurately, maintaining café cleanliness and merchandising, stocking products, following FIFO and product-dating practices, and supporting the bookfloor team when needed. Baristas also learn loss-prevention procedures and de-escalation techniques. With experience, Baristas develop knowledge of beverage, bakery, savory, and gifting products; maintain appealing product displays; communicate promotions and sales objectives; recommend customizations; and apply café safety, hygiene, and sanitation standards. The position is physically active and may involve working at other stores to support the wider Cluster. As skills develop, the expected next career step is Senior Barista. The employee must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including filling gaps when able.
A positive, energetic, and reliable approach to assigned work.
A supportive and considerate approach to colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Comfortable and efficient use of registers, computers, tablets, programs, and other tools.
Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them select beverages and café items.
Maintain an attractive café presentation, including the counter, floor retail fixtures, bake case, and dining area.
Operate registers quickly, competently, and reliably to provide professional customer service.
Unpack and receive deliveries and stock products efficiently and accurately.
Prepare food and drinks properly and accurately, using product information and recipe guides as needed.
Complete daily and weekly cleaning tasks and maintain café cleanliness.
Follow First In First Out (FIFO) practices and date products consistently and correctly.
Support the bookfloor team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behaviors and store issues.
Build knowledge of beverage, bakery, savory, and gifting products and use it to maintain appealing presentations and recommend customizations.
Communicate café promotions and key sales objectives to customers and colleagues.
Use café training tools and follow café safety, hygiene, and sanitation guidelines.
Comply with company policies and procedures.
Support other stores in the wider Cluster when able and needed.