Barista - Temporary

Barnes & Noble•Des Peres, MO

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, recommending beverages and café items, and providing quick, friendly, professional service at the register. The role supports an attractive and clean café by stocking deliveries, maintaining the bake case and dining area, and completing daily and weekly cleaning tasks. Baristas also support the bookfloor team when needed and may work in other stores to support the wider Cluster. The position requires learning and performing café operations, including using registers and other technology, preparing food and drinks accurately, merchandising, stocking products using FIFO and dating practices, and following loss prevention, food safety, hygiene, and sanitation procedures. As experience grows, the Barista builds knowledge of café products, promotions, customization options, and retail offerings, using that knowledge to support sales and customers. The role is temporary, and the career path may lead to Senior Barista.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Bring a positive, energetic, reliable, and purposeful approach to assigned work.
Be supportive and considerate of colleagues and helpful to the team.
Provide cheerful, helpful customer service.
Show aptitude and willingness to learn new skills and knowledge.
Be willing to learn and perform the operational competencies of a Barnes & Noble Barista.
Comfortably and efficiently use varied technology, including registers, computers, tablets, programs, and other tools.
Perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, recommend beverages and café items, and provide cheerful, professional service.
Operate the register quickly, reliably, and competently.
Maintain café presentation, cleanliness, the bake case, dining area, counter, and retail fixtures.
Receive, unpack, and accurately stock deliveries.
Prepare food and drinks properly and accurately using product information and recipe guides.
Complete daily and weekly café cleaning tasks and follow food safety, hygiene, and sanitation procedures.
Follow First In First Out (FIFO) practices and date products consistently and correctly.
Support the bookfloor team and, when needed, other stores in the wider Cluster.
Follow loss prevention procedures, recognize theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
Develop knowledge of beverage, bakery, savory, gifting, and café retail products and use it to support customer recommendations, sales objectives, and promotions.
Use café training tools appropriately and comply with company policies and procedures.