Barista - Temporary

Barnes & Noble • Aurora, OH

7d

About The Position

The Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports the attractive presentation and efficient operation of the Café, including stocking deliveries, maintaining the bake case and dining area, and providing quick, friendly service at the register.

Baristas are expected to demonstrate reliable attendance, flexibility when scheduling needs arise, a positive and supportive approach to work, cheerful customer service, willingness to learn, and enthusiasm for the role. They receive training in café operations and are expected to develop proficiency in using registers and other technology, merchandising, preparing food and drinks, receiving and stocking deliveries, cleaning, FIFO and product dating practices, and loss prevention and de-escalation procedures. They may also support the bookfloor team and other stores in the wider Cluster when needed and able.

As their expertise develops, Baristas build product knowledge across beverages, bakery, savory items, and gifting; maintain appealing product presentation; share information about promotions; make customization recommendations; and apply café safety, hygiene, and sanitation procedures. Baristas who demonstrate mastery are expected to advance to Senior Barista. Employees must comply with company policies and procedures.

Requirements

• Maintain reliable and punctual attendance for scheduled shifts.
• Be flexible and responsive to store scheduling needs, including filling gaps when able.
• Approach work positively and complete assigned tasks purposefully, energetically, and reliably.
• Be supportive and considerate of colleagues and helpful to customers.
• Be willing and able to learn new skills and acquire new knowledge.
• Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
• Perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

• Welcome customers, answer questions, and help them select beverages and café items.
• Maintain an attractive, clean, and efficiently run Café, including the bake case, dining area, counter, and retail fixtures.
• Operate registers quickly and reliably while providing professional customer service.
• Receive, unpack, and accurately stock deliveries.
• Prepare food and drinks correctly, using recipe guides, product specifications, and other available tools.
• Complete daily and weekly cleaning tasks and maintain café cleanliness.
• Apply First In First Out (FIFO) practices and date products consistently and correctly.
• Support the bookfloor team and, when able and needed, other stores in the Cluster.
• Recognize potential loss-prevention issues, identify theft or problematic behavior, and seek support using de-escalation procedures.
• Build and apply knowledge of café products, promotions, customization options, and retail offerings.
• Share product and promotion knowledge with customers and colleagues.
• Follow café safety, hygiene, and sanitation guidelines and procedures.
• Comply with company policies and procedures.

Benefits

• Employee discount
• Employee Assistance Program (EAP)
• Sick pay
• Paid time off
• Paid maternity and parental leave
• Company-paid holidays
• 401(k) with company match
• Transit benefits
• Medical, dental, and vision coverage
• Healthcare and dependent care spending accounts
• Disability benefits
• Life insurance
• Tuition reimbursement

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed