A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, recommending beverages and café items, and providing quick, friendly, professional register service. The role helps maintain an attractive, clean, and efficiently operated Café by stocking and unpacking deliveries, organizing the bake case and dining area, and completing daily and weekly cleaning tasks. Baristas are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach, consideration for colleagues, cheerful customer service, and willingness to learn. They work as part of a busy team and are trained to perform operational duties, including using registers and other technology, merchandising, preparing food and drinks, receiving and stocking deliveries, following FIFO and product-dating practices, supporting the bookfloor when needed, and applying loss-prevention and de-escalation procedures. As they gain experience, Baristas develop knowledge of café beverage, bakery, savory, and gifting products; maintain appealing displays; communicate promotions and sales objectives; recommend customizations; use café training tools; and follow café safety, hygiene, and sanitation procedures. The position can lead to the Senior Barista career step as skills develop. Employees must comply with company policies and procedures. The role involves prolonged standing, repetitive bending, lifting, and extensive walking. Employees may work at other stores when able and needed to support the wider Cluster.
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Career Level
Entry Level
Education Level
No Education Listed