A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role helps maintain an attractive café presentation and efficient operations by stocking deliveries, organizing the bake case and dining area, and serving customers quickly and professionally at the register. Baristas learn and perform operational duties including using registers and other technology; merchandising café products and retail fixtures; preparing food and drinks accurately; receiving, unpacking, and stocking deliveries; completing daily and weekly cleaning; following FIFO and product-dating practices; and supporting the bookfloor team when needed. The role also includes understanding loss-prevention procedures and de-escalation techniques, and recognizing when to seek support for problematic behavior or issues. As their knowledge develops, Baristas learn about beverage, bakery, savory, and gifting products; maintain appealing displays; share information about promotions and limited-time offers; recommend customizations; use café training tools; and follow food safety, hygiene, and sanitation procedures. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and walking. Baristas may work at other stores when able and when needed to support the wider Cluster. This is a temporary role with a development path toward Senior Barista. Employees are expected to comply with company policies and procedures.
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Career Level
Entry Level
Education Level
No Education Listed