Barista - Temporary

Barnes & Noble•Newburgh, NY

16d•Onsite

About The Position

A Barnes & Noble Barista welcomes customers, answers questions, and helps them choose beverages and café items while contributing to the efficient operation and appealing presentation of the Café. The role includes working registers, stocking deliveries, maintaining the bakes case and dining area, preparing food and drinks, and keeping café and retail areas clean and well presented. Baristas also support the bookfloor team and may assist at other stores when needed and able. Baristas are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach, consideration for colleagues, cheerful customer service, willingness to learn, and enjoyment of barista work. The store is open from early mornings to late evenings every day, including weekends and most holidays. The position requires learning and applying operational skills such as using registers and other technology, merchandising, receiving and stocking deliveries, preparing food and drinks accurately, following cleaning schedules and FIFO practices, and applying loss-prevention and de-escalation procedures. As experience grows, Baristas build knowledge of café products, promotions, customization options, retail offerings, and food safety, hygiene, and sanitation practices. With demonstrated mastery, Baristas are expected to advance to Senior Barista. Employees must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Approach work positively, energetically, purposefully, and reliably.
Be supportive and considerate of colleagues and helpful to the team.
Provide consistently cheerful and helpful customer service.
Show willingness and aptitude to learn new skills and knowledge.
Be comfortable and efficient using registers, computers, tablets, programs, and other tools.
Perform prolonged standing, repetitive bending, lifting, and substantial walking.

Responsibilities

Welcome customers, answer questions, and help them select beverages and café items.
Provide quick, friendly, and professional service at the register.
Maintain an attractive café presentation, including the counter, retail fixtures, bakes case, and dining area.
Receive, unpack, and accurately stock deliveries.
Prepare food and drinks correctly using product knowledge, recipe guides, specification sheets, and other available tools.
Complete daily and weekly cleaning tasks and maintain café cleanliness.
Follow FIFO practices and date products consistently and correctly.
Support the bookfloor team when needed.
Follow loss-prevention procedures and use de-escalation techniques; identify theft or problematic behavior and seek support.
Develop knowledge of beverage, bakery, savory, gifting, and café retail products, and use it to support sales and promotions.
Recommend effective food and beverage customizations to customers.
Follow café safety, hygiene, and sanitation guidelines and procedures.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for qualifying scheduled hours)
Company-paid holidays (for qualifying scheduled hours)
Transit benefits (for qualifying scheduled hours)
401(k) with company match (for qualifying scheduled hours)
Medical, dental, and vision coverage (for employees scheduled 30 hours or more)
Healthcare and dependent care spending accounts (for employees scheduled 30 hours or more)
Disability benefits (for employees scheduled 30 hours or more)
Life insurance (for employees scheduled 30 hours or more)
Tuition reimbursement (for employees scheduled 30 hours or more)