Barista - Temporary

Barnes & Noble•Louisville, KY

18d•Onsite

About The Position

A Barnes & Noble Barista welcomes customers, helps them choose beverages and café items, provides quick and professional register service, and contributes to an attractive, clean, efficiently run Café. The role includes stocking deliveries, maintaining the bake case and dining area, preparing food and drinks, following product dating and FIFO practices, and completing daily and weekly cleaning tasks. Baristas are expected to learn café products, promotions, food and beverage customization, safety and sanitation procedures, and café retail practices. They may also support the bookfloor team and, when able and needed, other stores in the wider Cluster. As their skills develop, Baristas are expected to advance toward the Senior Barista career step.

Requirements

Maintain reliable, punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling gaps when able.
Approach work positively and perform assigned tasks purposefully, energetically, and reliably.
Be supportive and considerate of colleagues and helpful to customers.
Be willing and able to learn new skills and acquire store knowledge.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Develop and maintain merchandising and visual merchandising skills.
Perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Operate registers quickly and reliably while providing professional customer service.
Maintain café presentation, cleanliness, and merchandising, including the counter, retail fixtures, bake case, and dining area.
Support receiving and unpacking deliveries and accurately stock products.
Prepare food and drinks accurately, using product information, recipe guides, and colleague knowledge as needed.
Complete daily and weekly café cleaning tasks and follow food safety, hygiene, and sanitation procedures.
Follow First In First Out (FIFO) practices and date products correctly.
Learn café products across beverage, bakery, savory, and gifting categories; use product knowledge to support presentation, promotions, sales objectives, and customer recommendations.
Use café training tools and develop knowledge of café retail options.
Support the bookfloor team when needed and may support other stores in the wider Cluster when able and needed.
Understand loss prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave, for employees scheduled 20 or more hours per week
Company-paid holidays for employees scheduled 20 or more hours per week
Transit benefits for employees scheduled 20 or more hours per week
401(k) with company match for employees scheduled 20 or more hours per week
Comprehensive medical, dental, and vision benefits for employees scheduled 30 or more hours per week
Healthcare and dependent care spending accounts for employees scheduled 30 or more hours per week
Disability benefits for employees scheduled 30 or more hours per week
Life insurance for employees scheduled 30 or more hours per week
Tuition reimbursement for employees scheduled 30 or more hours per week