Barista - Temporary

Barnes & Noble•Manchester, NH

26d•Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports efficient café operations and an attractive presentation by stocking deliveries, maintaining the bake case and dining area, operating registers, and preparing food and drinks. Baristas are expected to provide friendly, professional service, work reliably and collaboratively, and learn the operational and product knowledge needed to support café sales and promotions. The position involves using registers, computers, tablets, programs, and other tools; maintaining café and retail-fixture presentation; receiving and stocking deliveries; preparing food and beverages accurately; completing cleaning tasks; following FIFO and product-dating practices; and supporting the bookfloor team when needed. Baristas also follow loss-prevention, de-escalation, safety, hygiene, and sanitation procedures. The work includes prolonged standing, repetitive bending, lifting, and substantial walking. Employees may work in other stores when able and needed to support the wider Cluster. As skills develop, Baristas are expected to advance toward the Senior Barista career step.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including willingness to fill scheduling gaps when able.
Positive, energetic, and reliable approach to assigned work.
Supportive and considerate conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and acquire store knowledge.
Enjoyment of working as a barista.
Comfort using registers, computers, tablets, programs, and other tools.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and substantial walking.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Maintain an attractive café presentation, including the bake case, dining area, counter, and floor retail fixtures.
Unpack and receive deliveries, then stock products efficiently and accurately.
Operate registers quickly, competently, and reliably while providing professional customer service.
Prepare food and drinks properly and accurately using product knowledge, colleagues, recipe guides, and product specification sheets.
Complete daily and weekly café cleaning tasks and maintain cleanliness.
Follow First In First Out (FIFO) practices and date products consistently and correctly.
Support the bookfloor team and, when able and needed, other stores in the wider Cluster.
Learn café products across beverage, bakery, savory, and gifting categories and use that knowledge to maintain appealing presentation.
Communicate café promotions and limited-time offers to customers and colleagues, and support related sales objectives.
Recommend food and beverage customizations and support café retail options.
Use café training tools and follow safety, hygiene, and sanitation guidelines and procedures.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support when needed.
Comply with company policies and procedures.