Barista - Temporary

Barnes & Noble•Athens, GA

27d•Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports the efficient operation and attractive presentation of the Café through customer service, register work, stocking, merchandising, food and drink preparation, and cleaning. Baristas are expected to demonstrate reliable attendance, flexibility, a positive and helpful approach, consideration for colleagues, cheerful customer service, and willingness to learn. The role includes mastering café operating competencies and, with experience, building knowledge of beverage, bakery, savory, and gifting products; maintaining an appealing presentation; supporting sales objectives and promotions; and making customization recommendations. Baristas follow café safety, hygiene, sanitation, and company procedures, and may support the bookfloor team or other stores in the wider Cluster when needed. As skills develop, the career path may advance to Senior Barista.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including the ability to fill scheduling gaps when able.
A positive, purposeful, energetic, and reliable approach to assigned work.
Supportive and considerate teamwork.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
Comfort and efficiency using registers, computers, tablets, programs, and other tools.

Responsibilities

Welcome customers cheerfully, answer questions, and help customers select beverages and café items.
Maintain an attractive café presentation, including the bakes case, dining area, counter, and retail fixtures.
Operate registers quickly, reliably, and professionally.
Help receive, unpack, and accurately stock deliveries.
Prepare food and drinks accurately using product information, recipe guides, and available support.
Complete daily and weekly café cleaning tasks and maintain cleanliness.
Follow First In First Out (FIFO) practices and correctly date products.
Support the bookfloor team and other stores in the wider Cluster when needed.
Follow loss prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
Build product knowledge across beverages, bakery, savory items, and gifting, and use it to support customers, merchandising, sales objectives, and promotions.
Make effective food and beverage customization recommendations.
Use café training tools and follow safety, hygiene, and sanitation guidelines.
Comply with company policies and procedures.