Barista, The Greenhouse

Kohler Co.•Kohler, WI

20h•Onsite

About The Position

The Barista works at The Greenhouse, a café located within The American Club in Kohler, Wisconsin. The role provides guests with food and beverages, including coffee drinks and smoothies, and supports a welcoming, health-focused café experience. The position is part-time, onsite, and includes weekday and weekend shifts with hours varying between 5:00 a.m. and 6:00 p.m. The Barista takes and processes guest orders and payments, recommends menu items and supplements, prepares beverages to established recipes and presentation standards, and serves prepared food. The role also involves maintaining café equipment and sanitation, stocking and monitoring inventory, completing opening and closing duties, and assisting with monthly beverage specials and back-of-house operations as needed. Food safety certification is required if the candidate is not already certified.

Requirements

Strong communication, time management, and attention to detail.
Ability to walk and stand for most of each shift and lift up to 50 pounds.
Must be authorized to work in the United States without requiring sponsorship now or in the future.
Must be available to work weekends.
Must obtain food safety certification if not already certified.

Nice To Haves

Previous experience with or familiarity with varieties of coffee drinks and equipment.
Learn2Serve Certification.
Previous experience with some food preparation.

Responsibilities

Greet guests enthusiastically, present menus, and accurately take orders.
Recommend food and beverages and use appropriate upselling methods, including explaining the health benefits of supplements and smoothie add-ons.
Process payments from internal and external guests using cash, credit or debit cards, and gift cards.
Communicate effectively with guests, answer questions, and respond to requests about menu and supplement offerings.
Observe guests to ensure satisfaction, provide service recovery when needed, and involve leadership as appropriate.
Inform guests about products and services available at the resort.
Assist with stocking, dry goods inventory, restaurant par levels, and side stations.
Follow café standard operating procedures and opening and closing checklists.
Assist the Café Coordinator with research and development of monthly drink and smoothie specials.
Operate café equipment, including espresso machines, coffee brewers, Vitamix blenders, espresso grinders, and cold-brew and nitro taps.
Prepare and present beverages according to established recipes and presentation standards, and serve prepared food items.
Understand the health benefits of fruits and vegetables.
Maintain a clean and hygienic work area; dismantle and clean machinery daily to uphold sanitary standards.
Display merchandise and supplements in an aesthetic and functional manner.
Monitor inventory and place orders when needed.
Complete opening and closing duties for each shift.
Cross-train in back-of-house operations, including juicing, when needed.
Complete tasks assigned by leadership in a timely manner.
Obtain food safety certification if not already certified.