Barista - Temporary

Barnes & Noble•Oceanside, CA

26d•Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports the efficient operation and attractive presentation of the Café by stocking deliveries, maintaining the bakery case and dining area, preparing food and drinks, and providing quick, friendly, professional register service. The position requires reliable attendance, a positive and flexible approach, consideration for colleagues, cheerful customer service, and willingness to learn. Baristas are trained to use registers and other technology; maintain café and retail displays; receive, unpack, and stock deliveries; prepare food and beverages accurately; perform cleaning tasks; follow FIFO and product-dating practices; and support the bookfloor team as needed. They also follow loss-prevention procedures and use de-escalation techniques, seeking support for concerning behavior or issues. As they gain experience, Baristas build knowledge of beverage, bakery, savory, and gifting products; café retail options; promotions; customization recommendations; training tools; and food safety, hygiene, and sanitation requirements. The role may involve supporting other stores in the wider Cluster when needed and when the employee is able. With demonstrated mastery of the role’s skills, Baristas are expected to advance to Senior Barista. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including the ability to fill scheduling gaps when able.
Positive, energetic, hard-working, and reliable approach to assigned tasks.
Considerate and supportive teamwork.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Comfort and efficiency using registers, computers, tablets, programs, and other tools.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
Enjoyment of working as a barista.

Responsibilities

Welcome customers, answer questions, and help connect them with appropriate beverages and café items.
Maintain an attractive café presentation, including the bakery case, dining area, counter, and floor retail fixtures.
Operate registers quickly, accurately, and professionally.
Help receive, unpack, and accurately stock deliveries.
Prepare food and drinks correctly using product information, recipe guides, and available tools.
Complete daily and weekly cleaning tasks and maintain café cleanliness.
Follow FIFO practices and date products consistently and correctly.
Support the bookfloor team when needed.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
Develop product and café knowledge and use it to support sales objectives, promotions, product presentation, and customer customization recommendations.
Follow café safety, hygiene, and sanitation standards.
Comply with company policies and procedures.