A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports efficient café operations by maintaining attractive presentation, stocking deliveries, tidying the bake case and dining area, and providing quick, professional service at the register. Baristas are expected to demonstrate reliable attendance, flexibility, a positive and energetic approach, consideration for colleagues, cheerful customer service, and willingness to learn. They are trained to use store technology and registers; maintain café and retail presentation and cleanliness; receive, unpack, and stock deliveries; prepare food and drinks accurately; follow FIFO and product-dating practices; and complete cleaning tasks. They may support the bookfloor team, follow loss-prevention procedures, and seek help with theft or problematic behavior. The work involves prolonged standing, repetitive bending, lifting, and substantial walking. Employees may work in other stores when able and when needed to support the wider cluster. With experience, Baristas build knowledge of café products, customization recommendations, promotions, retail options, training tools, and safety, hygiene, and sanitation procedures. The role offers a career path to Senior Barista as skills develop. Employees must comply with company policies and procedures. Benefits vary according to scheduled hours and location. The posting describes employee discounts, EAP, sick pay, paid time off, paid maternity and parental leave, company-paid holidays, transit benefits, 401(k) with company match, health benefits, spending accounts, disability benefits, life insurance, and tuition reimbursement, with eligibility depending on hours worked and plan terms.
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Career Level
Entry Level
Education Level
No Education Listed