Barista - Temporary

Barnes & Noble • Cumming, GA

7d

About The Position

A Barnes & Noble Barista is a member of the bookstore Café team who welcomes customers, helps them choose beverages and café items, provides quick and professional register service, and helps keep the Café attractive, clean, and efficiently run. The role includes stocking deliveries, maintaining the bake case and dining area, preparing food and drinks accurately, and supporting the bookstore team when needed.

Baristas are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and energetic approach, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for the role. They receive training in the operational competencies needed for the job, including using registers and other technology, merchandising, receiving and stocking deliveries, food and drink preparation, cleaning, FIFO and product dating, loss prevention, and de-escalation.

As their experience grows, Baristas build knowledge of café products, promotions, customization recommendations, retail options, training resources, and café safety, hygiene, and sanitation practices. The role offers a path to Senior Barista as employees develop and demonstrate mastery of the required skills. Baristas must comply with company policies and procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Employees may work in other stores when able and when needed to support the wider Cluster.

Requirements

• Maintain reliable and punctual attendance for scheduled shifts.
• Be flexible and responsive to store needs, including filling scheduling gaps when able.
• Bring a positive, energetic, purposeful, and reliable approach to assigned work.
• Be supportive and considerate of colleagues and willing to help the team.
• Provide cheerful and helpful customer service.
• Show aptitude and willingness to learn new skills and knowledge.
• Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
• Develop proficiency in register operations, merchandising, delivery handling, stocking, food and drink preparation, cleaning, and product dating.
• Understand loss prevention procedures and de-escalation techniques.
• Be able to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

• Welcome customers, answer questions, and help them choose appropriate beverages and café items.
• Provide quick, friendly, and professional service at the register.
• Maintain attractive Café presentation, including the bake case, dining area, counter, and retail fixtures.
• Unpack and stock deliveries accurately and efficiently.
• Prepare food and drinks correctly, using product information and recipe guides as needed.
• Complete daily and weekly cleaning tasks and maintain café cleanliness.
• Apply FIFO practices and date products consistently and correctly.
• Support the bookfloor team when needed.
• Follow loss prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
• Build and use product knowledge to support sales, promotions, customer recommendations, and café retail options.
• Follow café safety, hygiene, and sanitation guidelines and procedures.
• Maintain reliable attendance and help fill scheduling gaps when able.
• Comply with company policies and procedures.

Benefits

• Employee discount
• Employee Assistance Program (EAP)
• Sick pay
• Paid time off
• Paid maternity and parental leave
• Company-paid holidays
• Transit benefits
• 401(k) with company match
• Comprehensive health benefits, including medical, dental, and vision coverage
• Healthcare and dependent care spending accounts
• Disability benefits
• Life insurance
• Tuition reimbursement

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed