Barista - Temporary

Barnes & Noble•Wesley Chapel, FL

14d

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role helps maintain an attractive café presentation and efficient operations by stocking deliveries, tidying the bake case and dining area, and providing quick, friendly service at the register. The Barista learns and performs operational tasks including using registers and other technology, merchandising café and retail fixtures, preparing food and drinks, receiving and stocking deliveries, completing cleaning tasks, dating products and following First In First Out (FIFO) practices. The role also supports the bookfloor team when needed and follows loss-prevention procedures, including identifying theft and seeking support for problematic behavior. As experience develops, the Barista builds knowledge of café products, promotions, customization options, retail offerings, training tools, and safety, hygiene, and sanitation procedures. The position is physically active and may involve working in other stores when needed. Baristas who master the role’s skills are expected to advance to Senior Barista. The position is temporary.

Requirements

Reliable and punctual attendance for scheduled shifts.
A positive, energetic, dependable, and willing approach to assigned work.
Consideration and support for colleagues, including willingness to help others.
A cheerful, helpful approach to customers.
Aptitude and willingness to learn new skills and knowledge.
Enjoyment of working as a barista.
Ability to perform prolonged standing, repetitive bending, lifting, and substantial walking.
Willingness to work a schedule responsive to store needs; stores are open early mornings through late evenings, including weekends and most holidays.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Maintain an attractive café presentation and help ensure efficient café operations.
Unpack and stock deliveries, and tidy the bake case and dining area.
Operate the register quickly, reliably, and professionally.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Maintain café presentation and cleanliness, including counter and floor retail fixtures.
Prepare food and drinks accurately using product information and recipe guides as needed.
Complete daily and weekly cleaning tasks during shifts.
Follow FIFO practices and date products consistently and correctly.
Support receiving, unpacking, and accurate stocking of deliveries.
Support the bookfloor team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behaviors and issues.
Build knowledge of beverage, bakery, savory, gifting, and café retail products.
Use product knowledge to maintain appealing displays and recommend food and beverage customizations.
Promote new limited-time offers and café promotions to customers and colleagues.
Use café training tools and follow safety, hygiene, and sanitation guidelines and procedures.
Maintain reliable and punctual attendance, and fill scheduling gaps when able.
Support colleagues and provide helpful, cheerful customer service.
Comply with company policies and procedures.
Work in other stores when able and needed to support the wider Cluster.