Barista - Temporary

Barnes & Noble•Coral Gables, FL

20d•Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports an attractive café presentation and efficient operations by stocking deliveries, maintaining the bake case and dining area, preparing food and drinks, and serving customers at the register. Baristas are expected to demonstrate reliable attendance, flexibility, a positive and helpful approach toward customers and colleagues, and a willingness to learn and enjoy the work. The position requires mastering café operations, including using registers and other technology, maintaining merchandising and cleanliness standards, receiving and stocking deliveries, preparing food and drinks accurately, following FIFO and product-dating practices, and supporting the bookstore team when needed. As experience grows, Baristas build product and café-safety knowledge, contribute to promotions and sales objectives, and make effective customization recommendations. The role may involve working in other stores in the wider Cluster when able and needed. Baristas who demonstrate mastery are expected to advance to Senior Barista. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including filling scheduling gaps when able.
Positive, energetic, reliable approach to assigned work.
Supportive and considerate collaboration with colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Comfort using registers, computers, tablets, programs, and other tools.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Maintain attractive café presentation, including the bake case, dining area, counter, and retail fixtures.
Operate registers quickly and reliably to provide professional customer service.
Help receive, unpack, and accurately stock deliveries.
Prepare food and drinks accurately using product information and recipe guides.
Complete daily and weekly cleaning tasks and maintain café cleanliness.
Follow First In First Out (FIFO) practices and date products correctly.
Support the bookfloor team when needed and, if able, support other stores in the Cluster when needed.
Follow loss prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support as appropriate.
Build product knowledge across beverages, bakery, savory options, and gifting; use it to support customers, promotions, sales objectives, and product presentation.
Make effective food and beverage customization recommendations.
Use café training tools and follow café safety, hygiene, and sanitation procedures.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for eligible scheduled hours)
Company-paid holidays (for eligible scheduled hours)
401(k) with company match (for eligible scheduled hours)
Transit benefits (for eligible scheduled hours)
Medical, dental, and vision coverage (for employees scheduled 30 hours or more)
Healthcare and dependent care spending accounts (for employees scheduled 30 hours or more)
Disability benefits (for employees scheduled 30 hours or more)
Life insurance (for employees scheduled 30 hours or more)
Tuition reimbursement (for employees scheduled 30 hours or more)