Barista - Temporary

Barnes & Noble•Chico, CA

About The Position

As a Barista at a Barnes & Noble bookstore, you are an integral member of the Café team, welcoming customers, answering questions, and helping them choose beverages and café items. You contribute to an attractive, clean Café and its efficient operation by stocking deliveries, maintaining the bakery case and dining area, preparing food and drinks, and serving customers quickly and professionally at the register. The role requires reliable attendance, a positive and flexible approach, teamwork, a cheerful customer-service manner, and willingness to learn. You will be trained in café operations, merchandising, register use, receiving and stocking, food and beverage preparation, cleaning, FIFO and product-dating practices, loss prevention, and supporting the bookselling team. You may also work at other stores when needed and able. As your experience grows, you will build knowledge of café products, promotions, customization options, retail items, training tools, and safety and sanitation procedures. The stated career path is to advance to Senior Barista as you master the role’s skills. You must comply with company policies and procedures. This is a temporary role. The starting hourly rate is $20.00, depending on experience, seniority, geographic location, and other factors permitted by law.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including early mornings, late evenings, weekends, and most holidays.
Positive, energetic, and reliable approach to assigned work.
Considerate teamwork and willingness to help colleagues.
Cheerful, helpful customer service and willingness to go out of the way to assist customers.
Aptitude and willingness to learn new skills and knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.
Enjoyment of working as a barista.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Maintain an attractive Café presentation, including the bakery case, dining area, counter, and retail fixtures.
Operate registers quickly, accurately, and professionally.
Receive, unpack, and stock deliveries efficiently and accurately.
Prepare food and drinks correctly, using product information, recipe guides, and colleague support as needed.
Complete daily and weekly Café cleaning tasks and maintain café safety, hygiene, and sanitation standards.
Follow FIFO practices and consistently date products correctly.
Support the bookfloor team when needed and assist other stores in the Cluster when able and required.
Learn café products, promotions, customization options, gifting, and retail offerings; use this knowledge to support sales and customers.
Use Café training tools appropriately and support the execution of key products and promotions.
Follow loss prevention procedures, use de-escalation techniques, identify theft or problematic behavior, and seek support when needed.
Maintain reliable and punctual attendance, fill scheduling gaps when able, and support colleagues.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for employees scheduled 20 or more hours per week)
Company-paid holidays (for employees scheduled 20 or more hours per week)
Transit benefits (for employees scheduled 20 or more hours per week)
401(k) with company match (for employees scheduled 20 or more hours per week)
Comprehensive medical, dental, and vision benefits (for employees scheduled 30 or more hours per week)
Healthcare and dependent care spending accounts (for employees scheduled 30 or more hours per week)
Disability benefits (for employees scheduled 30 or more hours per week)
Life insurance (for employees scheduled 30 or more hours per week)
Tuition reimbursement (for employees scheduled 30 or more hours per week)