Barista | Wellesley

Blank Street • Wellesley, MA

2d

About The Position

Baristas at Blank Street serve a carefully curated menu with passion and precision, helping customers have a memorable experience through welcoming, hospitality-driven service. The role involves preparing quality coffee, matcha, and other café beverages, working with a team in a fast-paced environment, and contributing to a strong sense of community for customers and teammates. Baristas may also work independently and are expected to help maintain product quality, store safety, and operational standards.

Requirements

• At least 1 year of experience in a customer service position, preferably in hospitality or coffee.
• Must be at least 18 years old.
• Able to lift 25 pounds or more and stand for long periods.
• Availability that meets café needs.
• For part-time work: 15–25 hours per week across 3 days, including 2 peak days (Friday, Saturday, or Sunday).
• For full-time work: 30–40 hours per week across 4–5 days, including 2 peak days (Friday, Saturday, or Sunday).
• Authorized to work in the U.S.; employment authorization will be verified through Form I-9 and E-Verify.
• Friendly, enthusiastic, and customer-service oriented, with a passion for coffee, matcha, and other café beverages.
• Reliable and able to manage time and priorities, including during busy rush periods.
• Able to solve problems independently, multitask, and communicate effectively.
• Curious, adaptable, and willing to learn; comfortable working independently or as part of a team.
• Comfortable with cash handling and maintaining store safety.

Nice To Haves

• Weekend and holiday availability is preferred.

Responsibilities

• Provide consistent, welcoming, and engaging customer service, with the goal of turning customers into regulars.
• Prepare beverages using Blank Street’s coffee program, equipment, and products.
• Complete training and follow proper food and beverage handling practices to maintain freshness and quality.
• Help prevent food and beverage waste by following and adjusting par levels in line with business peaks and lows.
• Maintain local Department of Health standards.
• Know and adhere to product, service, and brand training playbooks.
• Participate in Operations and Marketing initiatives to increase foot traffic, attract new customers, grow daily sales, improve operational profitability, and develop a loyal neighborhood customer base.
• Handle cash and help maintain store safety.

Benefits

• $17.00–$18.00 per hour plus tips.
• Comprehensive Barista accreditation and training program.
• Tenure-based paid time off.
• Commuter benefits.
• Sick time.
• 1.5x pay on select holidays.
• Complimentary coffee and treats on shift.
• Free Blank Street swag.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed