Barista | Wellesley

Blank Street•Wellesley, MA

3d•$17 - $18

About The Position

Blank Street Baristas serve a carefully curated menu with passion and precision, providing exceptional, hospitality-driven customer service and helping make each customer’s experience memorable. The role involves preparing coffee, matcha, and other café beverages using professional coffee equipment and maintaining product quality and freshness. Baristas work in a fast-paced environment, collaborating with teammates while also handling tasks independently and contributing to a welcoming community for customers and colleagues. The position also involves completing training, following food-handling and brand standards, reducing product waste, maintaining appropriate inventory par levels, and meeting Local Department of Health standards. Baristas participate in Operations and Marketing initiatives intended to increase customer visits, sales, profitability, and neighborhood loyalty. The posting describes part-time schedules of 15–25 hours per week across three days, or full-time schedules of 30–40 hours per week across four to five days; both schedules require availability for two peak days (Friday, Saturday, or Sunday).

Requirements

At least 1 year of customer service experience; hospitality or coffee experience preferred.
At least 18 years of age.
Able to lift more than 25 pounds and stand for long periods.
Availability that meets café needs, including two peak days (Friday, Saturday, or Sunday) for either the part-time or full-time schedule.
Authorized to work in the United States and able to provide acceptable Form I-9 documents.
Friendly, enthusiastic, and customer-service-oriented team player.
Reliable and able to manage time and priorities, including during busy periods.
Passion for preparing coffee, matcha, and other café beverages.
Strong independent problem-solving, multitasking, and communication skills.
Curious, adaptable, and willing to learn.
Comfortable working independently or as part of a team.
Comfortable handling cash and maintaining store safety.

Nice To Haves

Weekend and holiday availability preferred.
Hospitality or coffee experience preferred.

Responsibilities

Provide consistent, welcoming, and engaging customer service and build customer loyalty.
Prepare coffee, matcha, and other beverages using the company’s coffee program, equipment, and products.
Complete training and handle food and beverages properly to preserve freshness and quality.
Prevent food and beverage waste and follow or adjust par levels according to business peaks and lows.
Maintain Local Department of Health standards.
Learn and follow product, service, and brand training playbooks.
Participate in Operations and Marketing initiatives to increase foot traffic, attract new customers, increase sales and profitability, and develop a loyal neighborhood customer base.