Barista - Temporary

Barnes & Noble•Savannah, GA

4d•Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports the café’s attractive presentation and efficient operation by stocking deliveries, maintaining the bake case and dining area, preparing food and drinks, and serving customers quickly and professionally at the register. Baristas are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach, kindness toward colleagues, cheerful customer service, and willingness to learn. They work as part of a busy team and are trained to use café technology and tools, maintain café and retail displays, receive and stock deliveries, follow food preparation and cleaning procedures, use FIFO and product-dating practices, support the bookfloor when needed, and follow loss-prevention and de-escalation procedures. As they gain experience, Baristas build knowledge of beverages, bakery and savory products, gifting, café promotions, customization options, retail offerings, training resources, and safety, hygiene, and sanitation procedures. They use this knowledge to maintain appealing displays and support sales. With mastery of the role’s skills, Baristas are expected to advance to Senior Barista. The role involves prolonged standing, repetitive bending, lifting, and extensive walking. Baristas may work at other stores when able and when needed to support the wider Cluster, and must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including willingness to fill scheduling gaps when able.
Positive, energetic, purposeful, and reliable approach to work.
Considerate and supportive attitude toward colleagues.
Cheerful, helpful customer-service approach.
Aptitude and willingness to learn new skills and knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help customers select beverages and café items.
Maintain an attractive café presentation, including the bake case, dining area, counter, and floor retail fixtures.
Unpack and receive deliveries, then stock products efficiently and accurately.
Operate registers quickly, reliably, and professionally.
Prepare food and beverages accurately using product knowledge, colleagues’ guidance, recipe guides, product specifications, and other available tools.
Complete daily and weekly café cleaning tasks and maintain cleanliness.
Follow First In First Out (FIFO) practices and date products consistently and correctly.
Support the bookfloor team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of beverage, bakery, savory, gifting, and café retail products, and use it to maintain appealing displays.
Communicate café promotions and new limited-time offers to customers and colleagues, and support sales objectives.
Recommend effective food and beverage customizations to customers.
Use café training tools and follow café safety, hygiene, and sanitation procedures.
Support the success of key products and promotions.
Comply with company policies and procedures.
Maintain reliable and punctual attendance and fill scheduling gaps when able.

Benefits

Employee discount.
Employee Assistance Program (EAP).
Sick pay.
Paid time off, including paid maternity and parental leave, for employees scheduled for 20 or more hours per week.
Company-paid holidays for employees scheduled for 20 or more hours per week.
Transit benefits for employees scheduled for 20 or more hours per week.
401(k) with company match for employees scheduled for 20 or more hours per week.
Medical, dental, and vision benefits for employees scheduled for 30 or more hours per week.
Healthcare and dependent care spending accounts for employees scheduled for 30 or more hours per week.
Disability benefits for employees scheduled for 30 or more hours per week.
Life insurance for employees scheduled for 30 or more hours per week.
Tuition reimbursement for employees scheduled for 30 or more hours per week.