A Barnes & Noble Barista is an integral member of the bookstore café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role helps maintain an attractive café presentation and efficient operations by stocking deliveries, tidying the bakery case and dining area, and serving customers at the register. Baristas are expected to be cheerful, reliable, helpful to colleagues, willing to learn, and enthusiastic about the work. The role requires learning and performing core café operations, including using registers and other technology, merchandising café and retail fixtures, preparing food and drinks accurately, receiving and stocking deliveries, completing cleaning tasks, and following FIFO, product dating, safety, hygiene, and sanitation procedures. Baristas also support the bookfloor team and follow loss-prevention procedures, including identifying concerns and seeking support when needed. The work involves prolonged standing, repetitive bending, lifting, and frequent walking. Baristas may be asked to support other stores in the wider cluster when able and when needed. As they gain experience, they develop product knowledge, assist with promotions and sales objectives, make customization recommendations, and contribute to café retail execution. The stated career path offers advancement to Senior Barista as role skills are mastered. Baristas must comply with company policies and procedures.
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Career Level
Entry Level
Education Level
No Education Listed