Barista - Temporary

Barnes & Noble•Burnsville, MN

9d•$14•Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports the efficient operation and attractive presentation of the Café by stocking deliveries, maintaining the bake case and dining area, and providing quick, friendly service at the register. The Barista learns and performs operational tasks including using registers and other technology, merchandising and cleaning, preparing food and drinks accurately, receiving and stocking deliveries, following FIFO and product-dating practices, and supporting the bookfloor team when needed. The role also involves understanding loss prevention procedures and de-escalation techniques, and following café safety, hygiene, and sanitation standards. As experience develops, the Barista builds knowledge of beverage, bakery, savory, and gifting products; supports promotions and sales objectives; recommends customizations; and helps maintain an appealing café presentation. The position is temporary and offers a development path toward Senior Barista. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
A positive, energetic, dependable, and willing approach to assigned work.
A considerate and supportive attitude toward colleagues and customers.
Cheerful customer service and willingness to go out of the way to help customers.
Aptitude and willingness to learn new skills and acquire knowledge.
Comfort and efficiency using registers, computers, tablets, programs, and other tools.
Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.
Enjoyment of working as a barista.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Maintain café presentation, cleanliness, and efficient operation, including the bake case, dining area, counter, and retail fixtures.
Operate the register quickly, competently, and professionally.
Receive, unpack, and stock deliveries accurately and efficiently.
Prepare food and drinks accurately using product knowledge, recipe guides, specifications, and other available tools.
Complete daily and weekly cleaning tasks during shifts and follow café safety, hygiene, sanitation, FIFO, and product-dating procedures.
Support the bookfloor team when needed.
Follow loss prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
Build knowledge of café products, promotions, and customization options, and share relevant information with customers and colleagues.
Use café training tools appropriately and support sales objectives and successful product promotions.
Maintain reliable attendance, be punctual, support colleagues, and adapt to store scheduling needs when able.
Comply with company policies and procedures.