Barista - Temporary

Barnes & Noble•Schaumburg, IL

12d•$16

About The Position

The Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role contributes to an attractive café presentation and efficient operations by stocking deliveries, maintaining the bake case and dining area, and providing quick, friendly, professional service at the register. Baristas work collaboratively with café and bookselling colleagues and may support other stores in the wider cluster when able and needed. The position involves learning and performing operational tasks including using registers and other technology, merchandising and cleaning café areas and retail fixtures, preparing food and drinks accurately, receiving and stocking deliveries, following FIFO and product-dating practices, and applying loss-prevention and de-escalation procedures. Baristas also build product knowledge across beverages, bakery, savory items, and gifts; help communicate promotions and sales objectives; recommend customizations; and follow café safety, hygiene, and sanitation procedures. As skills develop, the role may progress to Senior Barista.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling gaps when able.
Approach work positively, energetically, purposefully, and reliably.
Be supportive and considerate of colleagues and consistently helpful to customers.
Show willingness and aptitude to learn new skills and knowledge.
Be comfortable and efficient using registers, computers, tablets, programs, and other tools.
Perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers cheerfully, answer questions, and help them choose beverages and café items.
Provide quick, reliable, and professional service at the register.
Maintain café presentation, cleanliness, the bake case, dining area, counter, and floor retail fixtures.
Receive, unpack, and accurately stock deliveries.
Prepare food and drinks accurately using product information and recipe guides.
Complete daily and weekly cleaning tasks and follow café safety, hygiene, sanitation, and product-dating procedures.
Follow First In First Out (FIFO) practices.
Support the bookfloor team and other stores in the cluster when needed and able.
Apply loss-prevention procedures and de-escalation techniques, and seek support for theft or problematic behaviors.
Build knowledge of café products and promotions, make customization recommendations, and share product knowledge with customers and colleagues.
Follow company policies and procedures.