Barista - Temporary

Barnes & Noble•San Diego, CA

14d

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, helping them choose beverages and café items, maintaining an attractive café presentation, and supporting efficient café operations. The role includes customer service, register operation, receiving and stocking deliveries, and keeping the bake case and dining area tidy. Baristas are expected to demonstrate reliable attendance, flexibility, a positive and energetic approach, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for the role. Baristas learn and perform operational tasks including using registers and other technology, merchandising café and retail areas, preparing food and drinks accurately, completing daily and weekly cleaning tasks, following FIFO and product-dating practices, and supporting the bookfloor team when needed. They also learn loss-prevention procedures and de-escalation techniques, and may support other stores in the wider Cluster when able and needed. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. As they gain experience, Baristas build knowledge of café products, promotions, customization options, retail offerings, training tools, and food safety, hygiene, and sanitation procedures. They are expected to develop their skills and advance to Senior Barista as they demonstrate mastery. Employees must comply with company policies and procedures. The position is temporary. The hourly rate starts at $20.00, depending on experience, seniority, geographic location, and other factors permitted by law. Benefits vary according to scheduled hours and location. Employees scheduled for fewer than 20 hours per week receive an employee discount, EAP, and sick pay. Those scheduled for 20–29.99 hours receive those benefits plus paid time off, including paid maternity and parental leave, company-paid holidays, transit, and a 401(k) with company match. Those scheduled for 30 hours or more also receive comprehensive health benefits, spending accounts, disability benefits, life insurance, and tuition reimbursement.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including the ability to fill scheduling gaps when able.
Positive, purposeful, energetic, hardworking, and reliable approach to assigned tasks.
Supportive and considerate behavior toward colleagues.
Consistently cheerful and helpful customer service.
Aptitude and willingness to learn new skills and acquire knowledge.
Willingness to master the operational competencies of a Barnes & Noble Barista.
Comfort using registers, computers, tablets, programs, and other tools.
Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Maintain an attractive café presentation and support efficient café operations.
Unpack and stock deliveries, and keep the bake case and dining area tidy.
Operate registers quickly, reliably, and professionally.
Use registers, computers, tablets, programs, and other tools efficiently.
Maintain café presentation, cleanliness, and visual merchandising of counter and floor retail fixtures.
Prepare food and drinks properly and accurately, using product information and recipe guides as needed.
Complete daily and weekly cleaning tasks and maintain café cleanliness.
Follow FIFO practices and date products consistently and correctly.
Support the bookfloor team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behaviors and issues.
Build knowledge of beverage, bakery, savory, gifting, and café retail products, and use it to maintain appealing presentation.
Share knowledge of new limited-time-offer items and café promotions with customers and colleagues.
Recommend food and beverage customizations to customers.
Use café training tools appropriately and follow café safety, hygiene, and sanitation procedures.
Support other stores in the wider Cluster when able and needed.
Comply with company policies and procedures.