Barista - Temporary

Barnes & Noble • Jacksonville, FL

4d • Onsite

About The Position

A Barnes & Noble Barista is a member of the bookstore Café team who welcomes customers, helps them choose beverages and café items, and supports efficient Café operations. The role includes maintaining an attractive, clean presentation; stocking products; unpacking deliveries; preparing food and drinks; and serving customers quickly and professionally at the register. Baristas are expected to be reliable, punctual, positive, helpful to colleagues, cheerful with customers, willing to learn, and enthusiastic about the work.

Baristas learn and perform operational tasks including using registers, computers, tablets, programs, and other tools; merchandising Café and retail fixtures; receiving and stocking deliveries; preparing food and beverages accurately; completing daily and weekly cleaning; dating products and applying First In First Out practices; and supporting the bookfloor team when needed. They also follow loss-prevention procedures, recognize and report theft or problematic behavior, and use de-escalation techniques.

As their skills develop, Baristas build knowledge of beverage, bakery, savory, and gifting products; maintain appealing product displays; communicate promotions and sales initiatives; recommend customizations; use Café training tools; and follow food safety, hygiene, and sanitation procedures. The role involves physical activity, including prolonged standing, repetitive bending, lifting, and frequent walking. Baristas may work in other stores when able and as needed to support the wider Cluster. The stated career path offers advancement to Senior Barista as skills are mastered. The position is temporary.

Requirements

• Reliable and punctual attendance for scheduled shifts.
• Flexibility and responsiveness to store scheduling needs, including filling scheduling gaps when able.
• A positive, energetic, and reliable approach to assigned work.
• Consideration and helpfulness toward colleagues and a cheerful, helpful approach to customers.
• Aptitude and willingness to learn new skills and knowledge.
• Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
• Ability to perform the physical activities of the role, including prolonged standing, repetitive bending, lifting, and frequent walking.

Responsibilities

• Welcome customers, answer questions, and help them select beverages and Café items.
• Provide quick, friendly, and professional customer service at the register.
• Maintain an attractive, clean, and well-stocked Café, counter, dining area, and retail fixtures.
• Unpack deliveries and accurately receive and stock products.
• Prepare food and beverages correctly, using product information and recipe guides as needed.
• Complete daily and weekly Café cleaning tasks and follow food safety, hygiene, and sanitation procedures.
• Apply First In First Out practices and date products consistently and correctly.
• Support the bookfloor team and, when able and needed, other stores in the wider Cluster.
• Follow loss-prevention procedures, identify theft or problematic behavior, seek support, and use de-escalation techniques.
• Build product knowledge and share information about products, promotions, and sales initiatives with customers and colleagues.
• Recommend food and beverage customizations and support Café retail options.
• Use Café training tools appropriately and comply with company policies and procedures.

Benefits

• Employee discount
• Employee Assistance Program (EAP)
• Sick pay
• Paid time off, including paid maternity and parental leave, for employees scheduled 20 hours per week or more
• Company-paid holidays for employees scheduled 20 hours per week or more
• Transit benefit for employees scheduled 20 hours per week or more
• 401(k) with company match for employees scheduled 20 hours per week or more
• Medical, dental, and vision benefits for employees scheduled 30 hours per week or more
• Healthcare and dependent care spending accounts for employees scheduled 30 hours per week or more
• Disability benefits for employees scheduled 30 hours per week or more
• Life insurance for employees scheduled 30 hours per week or more
• Tuition reimbursement for employees scheduled 30 hours per week or more

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed