Barista - Temporary

Barnes & Noble•Plantation, FL

11d•Onsite

About The Position

A Barnes & Noble Barista is an integral member of the bookstore Café team, welcoming customers, helping them select beverages and café items, providing quick and professional register service, and maintaining an attractive, clean, and efficiently run Café. The role includes stocking deliveries, tidying the bake case and dining area, preparing food and drinks accurately, and supporting the bookfloor team when needed. Baristas are expected to be reliable, punctual, positive, supportive of colleagues, cheerful with customers, willing to learn, and flexible in response to store scheduling needs. Stores operate from early mornings to late evenings every day, including weekends and most holidays. The position requires learning and applying Barnes & Noble barista operational competencies, including using registers and other technology, merchandising café products and retail fixtures, receiving and stocking deliveries, maintaining cleanliness, following FIFO and product-dating practices, and applying loss-prevention and de-escalation procedures. Baristas develop knowledge of café products, promotions, customizations, training tools, and safety, hygiene, and sanitation practices. Physical activity includes prolonged standing, repetitive bending, lifting, and extensive walking. Baristas may work at other stores when able and when needed to support the wider Cluster. As experience and skills develop, the employee is expected to advance to Senior Barista.

Requirements

Demonstrate reliable and punctual attendance for scheduled shifts.
Be positive, hardworking, dependable, and willing to perform assigned tasks with purpose and energy.
Be supportive and considerate of colleagues and cheerful and helpful with customers.
Show aptitude and willingness to learn new skills and knowledge.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Develop proficiency in café operations, merchandising, register service, food and drink preparation, stocking, cleaning, FIFO, and loss prevention.
Be able to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them choose beverages and café items.
Operate registers quickly, reliably, and professionally.
Maintain attractive café presentation and cleanliness, including the bake case, dining area, counter, and retail fixtures.
Unpack and receive deliveries and accurately stock products.
Prepare food and drinks correctly, using recipe guides, product specification sheets, personal knowledge, and colleagues’ guidance.
Complete daily and weekly cleaning tasks and follow café safety, hygiene, and sanitation procedures.
Follow First In First Out (FIFO) practices and date products consistently and correctly.
Support the bookfloor team and, when needed and able, other stores in the wider Cluster.
Apply loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or issues.
Build knowledge of beverage, bakery, savory, gifting, and café retail products, and use it to maintain appealing presentation and recommend customizations.
Share knowledge of new limited-time offers and café promotions with customers and colleagues, and support sales objectives.
Use café training tools appropriately and comply with company policies and procedures.
Maintain reliable and punctual attendance and be flexible in responding to store scheduling needs.