Barista - Temporary

Barnes & Noble•Kennewick, WA

23d•$17 - $19

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports efficient café operations by maintaining attractive displays, stocking deliveries, keeping the bake case and dining area tidy, preparing food and drinks, and operating the register in a quick and friendly manner. The position requires learning and performing operational tasks, including using registers and other technology, maintaining café and retail presentation, receiving and stocking deliveries, following FIFO and product-dating practices, and completing daily and weekly cleaning. Baristas also follow food safety, hygiene, and sanitation procedures, support the bookfloor when needed, and follow loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and substantial walking. Employees may be asked to work at other stores to support the wider Cluster if able and needed. As they gain experience, Baristas build knowledge of café beverages, bakery and savory products, gifting, promotions, and customization options. They use this knowledge to maintain displays, support sales objectives, and assist customers and colleagues. The role is described as a step toward advancement to Senior Barista as skills develop. This is a temporary position.

Requirements

Reliable and punctual attendance for scheduled shifts.
A positive, energetic, dependable, and helpful approach to work and colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Comfort and efficiency using registers, computers, tablets, programs, and other tools.
Ability to perform the physical activities of the job, including prolonged standing, repetitive bending, lifting, and substantial walking.
Willingness to work flexibly to meet store needs; stores are open early mornings through late evenings, including weekends and most holidays.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Maintain attractive café presentation, including the bake case, dining area, counter, and retail fixtures.
Operate the register quickly, reliably, and professionally.
Receive, unpack, and accurately stock deliveries.
Prepare food and drinks accurately using recipe guides, product specifications, and available knowledge.
Complete daily and weekly café cleaning tasks and maintain cleanliness.
Follow FIFO practices and date products consistently and correctly.
Support the bookfloor team when needed and assist other stores in the wider Cluster if able and needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behaviors or issues.
Build knowledge of café products, promotions, and customization options, and use it to assist customers and support sales.
Follow café safety, hygiene, sanitation, company policies, and procedures.
Maintain reliable and punctual attendance, help fill scheduling gaps when able, and work supportively with colleagues.

Benefits

Employee discount.
Employee Assistance Program (EAP).
Sick pay.
Paid time off, subject to scheduled hours and eligibility.
Paid maternity and parental leave, where applicable under the stated benefit arrangements.
Company-paid holidays.
401(k) with company match or 401(k), depending on scheduled hours and applicable plan terms.
Medical, dental, and vision benefits for eligible employees scheduled 30 or more hours, subject to plan terms.
Healthcare and dependent care spending accounts, as described in the posting.
Disability benefits and life insurance for eligible employees, subject to plan terms.
Transit benefits.
Tuition reimbursement.