Barista I

Grand America Hotels & Resorts•Cheyenne, WY

1d•Onsite

About The Position

The Barista will prepare and serve specialty coffee, other beverages, and select food items to patrons in Carol’s Cafe. This role is part of a diverse, equal, and family-oriented team at the premier hotel & resort in Cheyenne, Wyoming.

Requirements

Must successfully complete training in food preparation, food service skills, and customer service procedures.
Excellent verbal and written communication skills.
Ability to follow all safe food handling procedures and sanitation practices.
Good memory to manage multiple orders simultaneously and recall faces, names, and preferences of frequent patrons.
Ability to serve customers quickly, efficiently, and kindly.
Must be able to lift up to 15 pounds at times.
Must be available to work early mornings, weekends, and holidays.
Must be reliable and available to work.

Responsibilities

Prepares and serves hot and cold beverages, such as coffee, blended coffee, and tea, to patrons; correctly customizes orders as requested.
Describes product details to customers.
Receives and processes customer payments.
Serves prepared foods and baked goods including sandwiches, biscotti, muffins, or bagels.
Ensures customer service stations are properly stocked with paper products or beverage preparation items.
Cleans and sanitizes all equipment, utensils, dishes, and work areas.
Cleans and sanitizes service and seating areas.
Ensures proper functioning of freezers, refrigerators, and heating by routinely checking temperatures in that equipment.
Stocks supplies or retail products; may inventory, order, or receive products as directed.
Performs other related duties as assigned.

Benefits

Cross training and Advancement opportunities
Medical, Dental, & Vision Insurance coverage (full time only)
Health & Flexible Savings Accounts (full time only)
401K with 6% match (full time only)
Life Insurance (full time only)
Long term Disability (full time only)
Accident Insurance, Hospital Indemnity Insurance, and Critical Insurance (full time only)
Generous paid time off, up to 128 hours after 90 days (full time only)
Employee Discounts on merchandise, meals, fuel, rooms, & golf course
Exclusive employee discounts through Perkspot
Tuition Reimbursement Program; Up to 75% reimbursement (full time only)
Employee Assistance Program through Headspace