Barista I - Evenings OC

City of Hope•Irvine, CA

About The Position

City of Hope is seeking a full-time evening-shift Barista to provide exceptional customer service and prepare handcrafted beverages. Shift start times vary. The Barista takes customer orders, prepares coffee, tea, and other drinks to customer specifications, operates cash registers and credit card machines, and responds to customer questions or complaints while maintaining good customer relations and prompt service. The role may also include selling food items, receiving inventory, and moving or lifting foodstuffs and supplies. The Barista maintains an attractive, clean, and sanitary coffee bar or cart and preparation area. The position follows City of Hope and department policies and procedures, including safety, environmental, infection-control, attendance, performance-improvement, workplace conduct, and compliance guidelines. Other related duties may be assigned or requested.

Requirements

High school diploma, GED, or equivalent experience.
Starbucks Baristas must obtain Starbucks Barista Certification within 30 days of employment.

Nice To Haves

Two years of Barista experience at Starbucks or in a food service setting.

Responsibilities

Greet customers, take orders, and prepare and serve hot and cold beverages, including coffee, espresso, cappuccino, café latte, tea, chai, and fruit-blend drinks, according to customer specifications; may sell food items.
Maintain good customer relations and provide speedy delivery of beverages and food items.
Arrange coffee bar or cart supplies and cups or mugs for attractive displays, and keep the area neat and sanitary.
Clean coffee machines, restaurant areas, and preparation areas.
Record sales, collect money, operate cash registers and cash, credit-card, or electronic-payment equipment, and follow cash-handling procedures.
Attend allergy and foodborne-illness training, safety meetings, safety training, hazard assessments, and designated classroom or virtual training programs.
May receive inventory and move or lift foodstuffs and supplies.
Comply with company safety and risk-management policies and procedures, and report accidents and injuries promptly.
Follow City of Hope and department policies, procedures, objectives, and guidelines, including performance improvement, attendance, safety, environmental, infection-control, workplace Code of Conduct, and Compliance Plan requirements.
Perform other related duties as assigned or requested.