Barista - Temporary

Barnes & Noble•Phoenix, AZ

11d•Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role contributes to an attractive café presentation and efficient operations by stocking deliveries, maintaining the bake case and dining area, and providing quick, friendly service at the register. Baristas are expected to demonstrate reliable attendance, flexibility when scheduling needs arise, a positive and energetic approach, consideration for colleagues, cheerful customer service, and willingness to learn. They receive training in café operations and are expected to become proficient in using technology, merchandising, register operations, receiving and stocking deliveries, preparing food and drinks, cleaning, FIFO and product dating practices, and loss prevention procedures. They may also support the bookfloor team and other stores in the wider Cluster when able and needed. As their experience grows, Baristas build knowledge of café products, promotions, customization options, retail offerings, training tools, and food safety, hygiene, and sanitation practices. They use this knowledge to maintain appealing displays, assist customers and colleagues, and support café sales objectives. Baristas who master the role’s skills are expected to advance to Senior Barista. The position involves prolonged standing, repetitive bending, lifting, and considerable walking. Employees must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs when able, including filling scheduling gaps.
Take a positive, energetic, purposeful, and reliable approach to assigned work.
Be supportive and considerate of colleagues and helpful to customers.
Be willing and able to learn new skills and acquire knowledge.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Perform physical work involving prolonged standing, repetitive bending, lifting, and considerable walking.

Responsibilities

Welcome customers, answer questions, and help them select beverages and café items.
Maintain an attractive café presentation, including the bake case, dining area, counter, and retail fixtures.
Operate registers quickly, reliably, and professionally.
Unpack and receive deliveries, then stock items accurately and efficiently.
Prepare food and drinks correctly using product information and recipe guides.
Complete daily and weekly café cleaning tasks and maintain café cleanliness.
Follow FIFO practices and date products consistently and correctly.
Support the bookfloor team and other stores in the wider Cluster when able and needed.
Learn café products, promotions, customization options, and retail offerings, and share relevant knowledge with customers and colleagues.
Follow café safety, hygiene, sanitation, loss prevention, and de-escalation procedures.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave, for employees scheduled 20 or more hours per week
Company-paid holidays for employees scheduled 20 or more hours per week
Transit benefits for employees scheduled 20 or more hours per week
401(k) with company match for employees scheduled 20 or more hours per week
Medical, dental, and vision benefits for employees scheduled 30 or more hours per week
Healthcare and dependent care spending accounts for employees scheduled 30 or more hours per week
Disability benefits for employees scheduled 30 or more hours per week
Life insurance for employees scheduled 30 or more hours per week
Tuition reimbursement for employees scheduled 30 or more hours per week