Barista - Temporary

Barnes & Noble•Waterloo, IA

6d•Onsite

About The Position

A Barnes & Noble Barista welcomes customers, answers questions, and helps them choose beverages and café items while contributing to a friendly and professional customer experience. The role supports the café team by maintaining attractive displays and cleanliness, stocking deliveries, keeping the bakery case and dining area tidy, and operating registers efficiently. Baristas are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. The position involves learning café operations, preparing food and drinks accurately, merchandising, receiving and stocking deliveries, following food-safety and sanitation procedures, and supporting the bookstore team when needed. Work includes prolonged standing, repetitive bending, lifting, and extensive walking. Baristas may work at other stores when able and when needed to support the wider Cluster. As experience develops, Baristas build knowledge of café beverages, bakery and savory products, gifting, customization recommendations, promotions, and café retail options. The role provides a career path toward Senior Barista as skills and expertise grow. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs.
A positive, energetic, and reliable approach to assigned work.
A supportive and considerate approach to colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Comfort and efficiency using registers, computers, tablets, programs, and other tools.
Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers cheerfully, answer questions, and help them choose beverages and café items.
Operate registers quickly, reliably, and professionally.
Maintain an attractive café presentation, including the bakery case, dining area, counter, and floor retail fixtures.
Unpack and receive deliveries and accurately stock products.
Prepare food and drinks accurately using product information, recipe guides, and other available tools.
Complete daily and weekly café cleaning tasks and maintain cleanliness.
Follow First In First Out (FIFO) practices and date products consistently and correctly.
Support the bookfloor team when needed.
Follow loss prevention procedures and de-escalation techniques; identify theft or concerning behavior and seek support.
Build knowledge of beverage, bakery, savory, gifting, and café retail products and use it to support sales and promotions.
Recommend food and beverage customizations and communicate café products and promotions to customers and colleagues.
Follow café safety, hygiene, and sanitation guidelines and procedures.
Maintain reliable and punctual attendance, and fill scheduling gaps when able.