About The Position

The Barista prepares coffee beverages and pastry products, orders beverage-related products, and trains staff on beverage preparation. The role provides exceptional customer service and contributes to a positive, collaborative team environment. The position is temporary for 90 days and scheduled for 30 hours per week, with availability required between 7 a.m. and 10 p.m. This retail grocery position works according to business needs, which may include evening, weekend, and holiday shifts. Schedules may change seasonally or due to staffing needs. The position requires reliable attendance, completion of required food and work safety training or certifications, and compliance with company policies and applicable regulations. The employee may also perform other tasks and duties as assigned. Work takes place in a grocery store environment with potentially wet or slippery surfaces, moderate noise, and temperature extremes in coolers and freezers. Depending on location, work may also take place outdoors in any temperature. Exposure to allergens or chemicals is possible. The job involves frequent to continuous standing and walking, frequent stooping, bending, crouching, and hand and wrist use, and occasionally climbing stairs, step stools, or ladders. The work is classified as medium: occasional lifting of up to 50 pounds and frequent lifting or carrying of objects up to 25 pounds.

Requirements

  • Previous barista experience is required; cross-training into barista duties may count as previous experience.
  • Complete and maintain all required food and work safety training and certifications.
  • Demonstrate commitment to valuing diversity and contributing to an inclusive working and learning environment.
  • Meet the physical demands of the role, including frequent to continuous standing and walking, frequent stooping, bending, crouching, and hand and wrist use, and occasional climbing of stairs, step stools, or ladders.
  • Be able to occasionally lift up to 50 pounds and frequently lift or carry objects weighing up to 25 pounds.
  • Work a schedule based on business needs, including possible evening, weekend, and holiday shifts, and demonstrate reliable and predictable attendance.

Nice To Haves

  • Previous customer service, food service, retail, or grocery experience.
  • Previous ordering or inventory management experience.
  • Knowledge of bread, pastry, coffee, and tea products.

Responsibilities

  • Prepare coffee and pastry areas for store opening and closing.
  • Assist customers with product selection, share product knowledge, and make recommendations based on customer needs.
  • Order beverage-related products according to anticipated sales and seasonal needs, and maintain inventory levels that support sales and margin goals.
  • Prepare, wrap, weigh, tare, price, and present Bakery department products.
  • Build displays and arrange products attractively, highlighting featured, unique, and seasonal items.
  • Execute the store beverage program by preparing coffee and other beverages to customer and vendor specifications.
  • Train department staff on beverage preparation and ensure consistency in beverages offered.
  • Stock, rotate, and face products while monitoring quality and expiration dates; handle damaged and spoiled products according to company policy.
  • Receive and unload merchandise; check quality, count, and condition, and communicate issues to management and the merchandising team.
  • Maintain cleanliness, organization, and rotation of areas, products, and supplies.
  • Maintain accurate pricing and signage in accordance with merchandising standards.
  • Complete customer special orders thoroughly and provide follow-through as needed.
  • Understand and comply with shift guidelines, tasks, and responsibilities; may participate in inventories and ordering.
  • Stay aware of current advertisements, promotions, holidays, and events, and continue learning about department products.
  • Notify the department manager or Manager On Duty about customer service, safety, productivity, security, or other situations that may adversely affect the store.
  • Provide dependable customer service, work cooperatively with team members, customers, and vendors, respond constructively to feedback, and contribute to an inclusive and respectful workplace.
  • Conserve company resources, follow food and work safety policies, use equipment safely, contribute to store cleanliness, and inform management of problems.
  • Perform other tasks and duties as assigned.
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